Support Worker – Family Mental Health Support Service

Job Description

Support Worker – Family Mental Health Support Service About the Position Are you passionate about supporting young people and their families in navigating mental health challenges? As a Support Worker within our Family Mental Health Support Service (FMHSS) – Hervey Bay at IMPACT Community Services, you will play a vital role in delivering flexible, non-clinical mental health services to children and young people up to 18 years old. Your key responsibilities will include conducting intake assessments, providing support and advocacy, engaging with the community, and building strong partnerships with local organisations and schools to promote early intervention. This role is classified as Level 2 under the Social, Community, Home Care and Disability Services Industry Award 2010 and includes a six-month probationary period with monthly reviews. To make a difference in this role, you will have experience in the following: Providing timely intake, assessment, and support for young people and their families. Case management, including outreach as required. Building relationships with local organisations, schools, and community networks to enhance service accessibility. Delivering educational opportunities to increase awareness of mental health issues in the community. Collecting and maintaining high-quality case notes and service data. Our offer to you At IMPACT Community Services, we value our employees and offer a range of benefits to support your professional and personal growth: A nine-day fortnight for specific roles Salary packaging, up to $18,500 per year tax free Leadership programs with the Institute of Managers and Leaders Leaders Lab, development support for employees aspiring to leadership roles Workplace Chaplaincy for face-to-face, confidential support Westpac Corporate Partner program with discounted bank products and financial education 2hrs paid per month to volunteer for a worthy cause of your choice Free confidential counselling for you and your family through our Employee Assistance Program Opportunities for advancement with our ‘grow your own’ approach to hiring Professional development with regular in-house and external learning and development Tertiary study assistance towards course costs up to $1000 per year Gain experience in other IMPACT departments and projects Rewards and gifts of appreciation, performance and achievement A culture of self-care and self-care plans Industry placements to keep your knowledge and experience up to date Professional membership reimbursement to stay up to date with best practice Reimbursement for clearances, e.g. Working With Children (Blue Card), NDIS Worker Screening Card, International Police Check How to apply To apply for this exciting opportunity, please submit your application along with a current resume and cover letter. For more information about the role, download the Position Description (PD) available below. Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away. #J-18808-Ljbffr