CX Transformation Manager
Location: CBD, Inner West & Eastern Suburbs Reference ID: Contact: David Smith Email: Call: 0414 439 786 West Sector: Executive... more info
Leadership role in a large scale transformation programme Chance to positively impact a for-purpose mission About Our Client My client is a for-purpose organisation that significantly impacts thousands of lives across the local community. They provide a range of education and services to support approximately 2,500 employees and over 18,000 students. The team genuinely cares about education, innovation, and empowering future generations to inspire others and impact their communities. This is an exciting time to join the organisation's Strategy & Transformation team as they deliver a transformational programme of work that will establish contemporary, best practice processes to support overall strategic objectives. Job Description About this role The System & Process Transformation Manager will play an integral role in the success of the organisation, leading and managing a team of secondees to achieve the deliverables of the programme. The position holds responsibility for project delivery and as such requires a "hands on" approach to accompany strong leadership and stakeholder management. Major Responsibilities: System and Process Improvement ProgrammeUndertake system and process improvements to enable the adoption of best practice throughout HR and Payroll practices. Program Team LeadershipLead, supervise and manage Program team resources reporting to this role while fostering collaborative relationships within and across teams. Project ManagementWork with Project Executive Sponsors and Strategy and Project Management Office staff to review, monitor, and report on the progress of allocated projects. Stakeholder EngagementWork closely with the Executive, project and change managers and other Leadership Team members to integrate change management activities into project plans. Work collaboratively with all stakeholders to deliver Systems and Process Improvement projects and in particular engage with the BAU Payroll and HR Teams in project planning and handover. The Successful Applicant About you To be the right candidate for the System & Process Transformation Manager role you will ideally come with a tertiary qualification in a field such as Finance or Human Resources and have both a current Australian Driver's Licence and eligibility to work within the country throughout the appointment. In addition, you should be able to demonstrate: Clear, in-depth understanding of end-to-end payroll business processes and practices, reporting requirements and other statutory compliance requirements. Outstanding people management skills, with demonstrated experience in managing, motivating mentoring and leading a team of staff in a changing environment with deadlines and tight timeframes. Excellent interpersonal skills including demonstrated experience and skills in liaison, negotiation and conflict resolution with stakeholders at all levels. Excellent organisational and planning skills in managing competing priorities in a project environment. Demonstrated experience in analysing complex business problems, identifying options and implementing solutions. Proven ability to exercise sound judgement in complex decision making. Demonstrated commitment to teamwork, collaboration and the maintenance of a supportive work environment. What's on Offer This is a true value-adding position offering the opportunity to drive and shape change within a large and complex organisation - with the added advantage of contributing to a for-purpose mission. In addition, it comes with an attractive package and the flexibility to be based from anywhere in Australia with a small travel requirement. Note, this role will be offered on an initial 12-month contract. Applications will close Friday 31st January at 5pm AEST #J-18808-Ljbffr
Location: CBD, Inner West & Eastern Suburbs Reference ID: Contact: David Smith Email: Call: 0414 439 786 West Sector: Executive... more info
All Posting Locations: Southbank, Victoria, AU Job Functions: Global Business Services Date Published: January 24, 2025... more info
The Business Transformation Manager will play a pivotal role in planning and delivering a wide range of transformation initiatives... more info