Systems Analyst (Microsoft Power Platform)

Job Description

Systems Analyst (Microsoft Power Platform) At ETS, we’re not just hiring anyone—we’re looking for the right person to help us continue providing exceptional service while growing alongside us. This isn’t about filling a position; it’s about finding the perfect addition to our team. About the role: We are looking for a Systems Analyst with strong experience in the Microsoft Power Platform / Dynamics 365 ecosystem. In this role, you will collaborate with business stakeholders to gather requirements, map processes, and design solutions that align with organizational goals. The ideal candidate will be analytical, detail-oriented, and passionate about optimizing workflows to drive business value. Key Responsibilities: Gather and Analyse Requirements: Work closely with business teams to understand and document requirements, ensuring alignment between stakeholder needs, strategic goals, and system capabilities. Map and Improve Processes: Collaborate with teams to visualize current workflows and propose enhancements that leverage the Power Platform and Dynamics 365. Design and Document Solutions: Translate business needs into functional specifications and work alongside developers and architects to deliver scalable, robust solutions. Facilitate Stakeholder Engagement: Serve as the primary liaison between technical teams and business units, maintaining clear communication and fostering shared understanding. Support Testing and Validation: Coordinate system testing and user acceptance testing (UAT) to ensure test cases align with functional requirements and documentation. Maintain Comprehensive Documentation: Create and update detailed records of requirements, workflows, and system changes to support ongoing operations and future initiatives. Drive Continuous Improvement: Identify opportunities to enhance processes and user experiences, championing best practices within the Power Platform ecosystem. Requirements: Business Analysis Expertise: Proven experience in requirement gathering, process mapping, and functional specification development. Power Platform & Microsoft Stack Knowledge: Familiarity with Microsoft Power Platform and related stack, including capabilities, constraints, and best practices. Stakeholder Management: Strong communication and interpersonal skills to collaborate effectively with both technical and non-technical teams. Problem-Solving Skills: Analytical mindset with the ability to identify issues, propose solutions, and ensure their successful implementation. Attention to Detail: Commitment to accuracy and thoroughness in both documentation and solution design. Adaptability: Comfortable working on multiple projects simultaneously and adjusting to shifting priorities. Methodologies: Familiarity with Agile/Scrum and other project management frameworks. Governance, Security, and Compliance: Awareness of enterprise-level governance, security, and compliance considerations. Certifications: Relevant certifications in Power Platform, Dynamics 365, or Business Analysis are a plus. What We Offer: Flexible Work Arrangements: Enjoy hybrid and work-from-home opportunities. Competitive Compensation: A salary that reflects your experience and expertise. Continuous Training and Development: Access to internal and external training programs to expand your skills. Career Growth Opportunities: We promote from within and provide pathways for career advancement. Collaborative and Innovative Environment: Join a professional team that values creativity and teamwork. Employee Assistance Program (EAP): Access support services for well-being and work-life balance. Work-Life Balance: Benefit from an optional monthly Rostered Day Off (RDO) to recharge. If you're passionate about technology and enjoy helping others, we want to hear from you! Apply now to join our team and make a difference in our organisation's IT support. About Us ETS Infrastructure Management is an Australian company operating across six states, employing approximately 1,100 individuals. Since 1981, ETS has been dedicated to delivering efficient, sustainable solutions in Vegetation Management, Electrical and Metering Services, Fleet Management, and Equipment Hire. As a national service provider, ETS holds long-term contracts in Energy and Electrical, Road, Rail, Water, and Defence Industries, ensuring job security even in challenging times. #J-18808-Ljbffr