Talent Acquisition Officers (Band 4 & 5)

Job Description

Job Details EMPLOYMENT TYPE - Ongoing/Non-Ongoing/Casual LOCATION -ACT AFP BAND & SALARY -Band 04 ($84,458.00 - $99,285.00) JOB REFERENCE NUMBER - 14172 This advertisement may be used to fill ongoing, non-ongoing and casual vacancies as they arise. Did you know? The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT. Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia. We recognise your contribution to our workforce and offer generous remuneration and conditions including: Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down 4 extra mandatory leave rest days per year 18 days of paid personal leave per year Generous superannuation of 15.4% 16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement Flexible and hybrid working arrangement that provides work/life balance Health & wellbeing services – with a focus on early intervention, education and prevention Access to ongoing training and professional development opportunities What is the role? Do you have excellent organisational, customer service and interpersonal skills and want to work for an Agency that makes a big community impact? Do you thrive in a mission-driven environment where your efforts will contribute to Australia's public safety? At the AFP our workforce is our greatest asset, and we are seeking experienced and dynamic individuals to join us in building and delivering a skilled and committed law enforcement workforce. As the AFP continues to expand, we anticipate upcoming vacancies in our Recruitment Branch at the Band 4 and Band 5 levels. What is the role? The Recruitment Team sits as part of the broader People Command. We provide expert recruitment advice and services to our internal clients, represent the AFP brand as the first point of customer service for candidates, and ultimately support the strategic intent of the AFP by recruiting the people we need, both now and for the future. There are four sections within the Recruitment Team as follows: Talent Acquisition Services Team - Responsible for the recruitment of support (corporate services) and specialist roles into the AFP, as well as any internal recruitment. The team works closely with our internal clients to understand their talent needs, develop attraction strategies, and guide them through the recruitment process with advice and processing support. Sworn Recruitment Team - Responsible for bulk recruitment for new police and protective service officer recruits. The team administers bulk recruitment and assessment centres year round, supporting candidates through their journey towards becoming police officers and protective service officers. Talent Strategy and Operations - Responsible for identifying, implementing and measuring reform solutions that deliver on the strategic talent needs of the AFP, and support the Recruitment function through continuous improvement and innovation of its core operations. This team is recruitment project focused. Emerging Talent Team -Responsible for bulk recruitment programs including the AFP’s Graduate and Directions Programs (First Nations Employment Pathway), the team’s work involves managing annual bulk recruitment processes and providing program management support to program participants within the business, as well as our internal clients who supervise participants. You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below. What will you do? Generally day to day responsibilities may include: Processing recruitment actions and selection outcomes using the in-house recruitment system (SAP Success Factors). Providing candidate care via email and phone as applicants move through various recruitment gateways, including a high level of customer service in response to queries through the AFP Recruitment hotline and via our central mailbox. Being a positive and informative brand ambassador for the AFP in interactions with candidates and any attendance at Career Fairs or assessment centres. Generating letters of offer, and relevant documentation to ensure a positive and timely onboarding experience. Liaising with a variety of internal stakeholders in response to their recruitment requirements to ensure operational and business needs are met. Contributing to the review and evaluation of recruitment policies and processes to enhance the delivery of recruitment to the AFP. Producing reports and updates on recruitment processes and other relevant statistics. In addition to the above responsibilities, the Band 5 will: Advertise vacancies internally or on external job boards including Seek, APSJobs, Linkedin etc (Band 5). Think creatively and strategically in the way we market, target and attract critical and required skill sets. If required, participate in recruitment and selection assessment centres. Assist with the ongoing improvements and maintenance of policies and procedures relating to recruitment and talent processes. Assist with reform work and driving continuous improvement initiatives across the recruitment function. Is this the perfect role for you? Our ideal candidate will: Have strong customer service skills. Solve problems, prioritise work and meet deadlines. Be confident, clear and concise when communicating over the phone and in email. Enjoy working in a lively and collaborative team environment. Enjoy delivering work against a process or defined workflow. Be confident with the Microsoft Office suite and comfortable learning new systems and processes. Have a good eye for detail. Essential Requirements You must be located in the ACT or be willing to relocate. You must be an Australian Citizen at the time of application. A Negative Vetting 1 (Secret) security clearance or the ability to obtain one. Demonstrated experience in administrative/customer service roles or related fields is essential for the Band 4. Demonstrated experience in agency or APS recruitment is essential if you are applying for the Band 5. Selection Criteria Organising your work, making sound decisions and achieving outcomes Communicating and working effectively with other people Applying technical knowledge, expertise and skills Application Ready to take the next step in your career? If so, please submit the following documents via our Jobs portal prior to the closing date and time. These will be used to shortlist your application against the position requirements. Resume/CV – this will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experience. Please include your work history, responsibilities and achievements. Applicant pitch (maximum one page). Ensure your pitch tells us why you want the role and what skills and experience you will bring to it. Include examples that demonstrate your capabilities in line with the role requirements and work level standards. Your pitch should address the work level standards for the band level you are applying for. If you wish to be considered for both band levels your pitch should address the work level standards of the highest band. Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after you submit your application. Employment Suitability Should you successfully progress from the application stage all applicants must: Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway. Have your fingerprints taken if an offer of employment is made. Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair. Satisfactorily undertake a security clearance to the level specified for the position. Recruitment Process Applicants who have demonstrated their suitability for employment through their resume may be contacted for an interview or to complete testing. Due to the anticipated large number of applications, the selection advisory committee will not be providing feedback to candidates unsuccessful at shortlisting. Commitment to Diversity & Inclusion At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQI community and people with a disability. Contacts and Closing Information Contact Officer -Carla Babic, Contact Officer Email: Applications Close: 11:59pm (AEST) 20/03/2025 To view other employment opportunities, please visit our career site . #J-18808-Ljbffr