Team Leader ( Cruiseabout ) - Melbourne Inner South East, VIC

Job Description

Team Leader (Cruiseabout) - Melbourne Inner South East, VIC Apply now Refer a friend Job no: 525684Brand: CruiseaboutWork type: Full timeLocation: VictoriaCategories: Leisure Travel & Retail, Leadership Key Responsibilities Quoting, booking and invoicing cruise bookings and packages Ensure that KPIs are met, meeting and exceed monthly sales targets Support and handle walk in, email & telephone enquiries efficiently and accurately Maximise sales opportunities by upselling & cross-selling Monitor and action all relevant mailboxes daily Maintain accurate and comprehensive product information in order to deliver and generate sales Who are you? Proven experience working in a customer service environment and working towards sales targets Minimum 2 years’ retail or wholesale experience in the Cruise or Travel Industry GDS experience Exceptional focus on details, adept problem-solving skills, and thrive under pressure Ambitious, highly motivated, and proficient in organizing tasks efficiently Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures. Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored ‘Familiarisation Cruises’ to explore new destinations and cruise products worldwide. Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd. Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability. Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills. Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more. Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym. Mental Health: Support and Employee Assistance Program for staff and family. Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025). Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave. Sustainability at the Helm: As stewards of the seas, we’re committed to sustainable practices that protect the environment for the future of cruising and tourism. ** Please advise your leader before applying ** Let's turn your passion for cruise holidays into an unforgettable journey with us! Join the cruise revolution and let's make waves together! #CruiseIntoYourDreamJob #J-18808-Ljbffr