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Technical Product Support Specialist

Salary: 60.00 -  80.00
Posted: 21-02-2025
Category: Technical Support Administration
Sydney, 
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Job Description

The company: Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit or follow us @johnsoncontrols on Twitter. About this opportunity: As the Facilities Coordinator you will coordinate the facilities across Australia to ensure effective management of the facilities including, environmental & sustainability, repairs & maintenance. Responsibilities: Liaise with Sales and Technical Services managers and staff to achieve timely and best available Technical Support experience for customers throughout ANZ Coordinate and prioritise technical support site visits in the Sydney metropolitan area, Queensland regional, and as directed by the ANZ Technical Services Manager Facilitate continuing support and mentoring of TFPP products, with a high level of professionalism in the day-to-day dealings with internal and external customers Develop technical expertise of JCI Fire Detection products Develop technical expertise of customers by development, promotion, and delivery of agreed and effective training and mentoring programs Is dedicated to meeting the expectations and requirements of internal and external customers Gets first-hand customer information and uses it for improvements in products and services Acts with customers in mind Establishes and maintains effective relationships with customers and gains their trust and respect What we are looking for: Diploma in Electronics or 6 years in Fire industry programming Detection Systems Excellent written and verbal communication skills Strong knowledge of JCI Detection Products Willing to train customers Willing to assist customers both onsite and offer technical support off site How to Apply: Click on the APPLY button to submit your application in confidence. #J-18808-Ljbffr

Job Details

Salary: 60.00 -  80.00
Posted: 21-02-2025
Category: Technical Support Administration
Sydney, 

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