Telstra Retail: Assistant Store Manager LAUNCESTON

Job Description

Telstra Retail: Assistant Store Manager LAUNCESTON Apply Location: Telstra Store Launceston Employment Type: Permanent Closing Date: 6 Feb 2025 11:59pm Job Summary To support the Store Manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model. You will collaborate with the Store Manager to create a high performing team by coaching and empowering others to fulfill operational requirements and achieve their performance targets. Job Description Telstra is hiring! We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. Our Launceston store is hiring an Assistant Store Manager to join their team on a full-time basis. This is an opportunity to enhance your leadership skills, overseeing a retail team within a dynamic team environment at Telstra. What we offer our team members We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities to exclusive discounts across hundreds of brands and partners. Below is a snapshot of just some of the cool things we offer: Store performance-related commission 30% off Telstra services Telstra mobile and SIM card Exclusive discounts and offers across 240 brands and partners 16 weeks paid parental leave for primary and secondary carers What you’ll do Oversee the induction of your new team members Coach the store’s team to meet (and exceed) store targets Help support your team with customer query escalations Be the Store Manager’s right-hand person, stepping up to act as Store Manager when needed Execute business initiatives in store to meet financial and customer key metrics Lead from the front and help to motivate the team, fostering an awesome store culture Organise the store floor and team’s work schedules to meet customer demand About you You have previous experience in a retail leadership/assistant management role You’re able to energise and drive a retail team to exceed sales targets and KPIs with demonstrated success You lead from the front and can influence and build rapport with a diverse team You’re able to resolve customer issues creatively You’re an excellent communicator who can support the Store Manager in taking team members through change What’s next? After you’ve submitted your application, the next step is a video assessment supported by our partner, Hire Vue. Please keep an eye out for the email to move your application along swiftly. Why Telstra? When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds because we know that diversity strengthens our team and enriches our work. Recruitment Support We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to the Disability and Accessibility inbox. #J-18808-Ljbffr