Temporary Warehouse Team Leader

Job Description

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself. At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential. What you need to know Working at IKEA has its benefits and rewards: 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more 24/7 access to our Employee Assistance Program for health and wellbeing support 15% Co-worker discount Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant Co-worker uniform provided Free Co-worker parking Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand) Bonus programme (where eligible) Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible) Additional Information: This role is Temporary (12 Months) Full-time, 76hrs/ fortnight The Internal Title for this role is Self Serve Team Leader. This role requires availability to work 7:00am- 10:00pm Monday to Sunday As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday) As part of the recruitment process this role requires a National Police Check for final candidates About this work area As Self Serve Team Leader your responsibilities will include, but are not limited to: Managing and supporting the day-to-day operations, activities and co-workers of the Self Serve team including rostering, breaks, and ensuring KPIs are communicated and achieved. Lead the Self Serve Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost. Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Self Serve team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure future people succession readiness. Maintain a clean, organised, and safe working environment throughout the store and secure that the Self Serve Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment. Continuous improvement and securing effective, qualitative, and efficient daily Fulfilment Operations to guarantee a positive customer shopping experience through quality of products, merchandising and stock accuracy. Create co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects, and analyse existing workload to secure daily volume handling and meet operational excellence. Who you are As Self Serve Team Leader you are or have: Passionate about ensuring we meet our customers in the best way and securing excellence in Fulfilment Operations, leading your team with a customer centric mindset. Experience in leading teams in an operational function with proven record of successful leadership delivering both business results and people development. Sound computer literacy and understanding of Microsoft Office suite/apps. Exceptional communication skills, you can build relationships, collaborate and effectively influence and manage key stakeholders. A forward thinker who works calmly under pressure, capable of making agile decisions and problem solving. Comfortable working a mix of strategic, tactical, and operational tasks. You can manage high-volumes and enjoy working in a fast paced, vibrant, and changing omnichannel environment. Good self-awareness and have a safety mindset, leading yourself and others, to provide a safe working environment, whilst delivering results. We need people like you. At IKEA, work is so much more than a job. Come join us! #J-18808-Ljbffr