Risk Partner - Operational Resilience
BOQ Group is looking for an experienced Operational Resilience Risk Specialist to join our team. In this exciting opportunity,... more info
TikTok Commerce - Partner Governance & Experience Operational Program Manager
Salary:
100.00 - 125.00
Posted:
30-01-2025
Category:
Management Leadership
City of Melbourne,
Job Description
Responsibilities: Collaborate with governance and experience specialists to design commerce platform policies across various domains, including partner, listing, IPR, content, creator, and customer experience policies. Write clear, external-facing policy articles. Develop detailed execution playbooks based on overarching strategies for specific policy or experience domains, and take ownership of execution outcomes. Investigate, manage, and resolve platform policy violations or process-related incidents. Build and maintain SOPs to efficiently handle these issues. Assist in creating proactive monitoring and detection programs for policy violations, and enforce appropriate actions. Continuously optimize these programs through data analysis and case reviews. Handle cross-functional communications, and prepare case and data summaries related to this domain. Minimum Qualifications: Bachelor degree. 5+ years of experience in related domains, including Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policymaking and Operations Management, or Ecommerce Strategy, Seller or Product Growth, Risk, Compliance, or Experience programs. Proficiency in English and Spanish is required for this role. Excellent stakeholder and program management skills, to influence cross-functional stakeholders and senior leaders to achieve results. Preferable in demonstrated ability to navigate successfully in ambiguity, with multiple priorities in #J-18808-Ljbffr
Job Details
Salary: 100.00 - 125.00
Posted: 30-01-2025
Category: Management Leadership
City of Melbourne,
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