Transaction Banking Specialist

Job Description

Select how often (in days) to receive an alert: Transaction Banking Specialist Department: Transaction Banking Sales Division: Australia Commercial Location: Sydney About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Transaction Banking Specialist , you will be responsible for: Leading and collaborating in working capital solutions for new to bank and existing customers within Commercial. Providing ongoing quality service to identified account managed customers. Serving as a subject matter expert for payments and cash management products to provide appropriate solutions to different customers. Delivering and maintaining high standards across all processes within Transaction Banking, ensuring excellent customer service. Aligning job grade to the complexity of both the customer and their requirements. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. Role Type: Permanent, Full Time (40 hrs/week) What will your day look like? As a Transaction Banking Specialist , you are accountable for: Driving profitable, sustainable growth of the Transaction Banking products in Commercial. Driving customer centric outcomes for NTB and existing customers by ensuring complete needs analysis and appropriate solutions development. Supporting customers' migration to digital channels as well as providing cyber security education. Maintaining focus and uplift on account managed portfolio by undertaking regular Transaction Banking Reviews and Working Capital Analysis packs to drive portfolio growth objectives. Extending excellent customer experience to account managed customers by providing quality, timely and precise responses to customers. Strengthening and deepening the value of the customer relationship by educating customers with key insights on how they can use Transaction Banking better. Engaging and providing high quality information to central support teams to enable quality pitch documents. Raising the Transaction Banking brand and profile through collaboration and customer engagement as well as active engagement with stakeholders and enablers. Identifying risk issues within processes and determining remediation requirements. What will you bring? To grow and be successful in this role, you will ideally bring the following: Transaction Banking product knowledge (both Commercial and Institutional) commensurate with expectations of job grade. Financial background with a strong understanding of the Payments Industry. Sales and networking experience with relationship building skills and the ability to manage clients. Solid negotiating and influencing skills, strong presentation skills. A genuine desire to contribute to the team whilst developing Transaction Banking experience. Ability to use initiative and work autonomously in ensuring deadlines are met. Well-developed verbal and written communication skills with demonstrated computer literacy. The ability to read and interpret financial data. You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods. To find out more about working at ANZ, visit . You can apply for this role by visiting ANZ Careers and searching for reference number 88942 . Job Posting End Date #J-18808-Ljbffr