Travel Consultant (On-site), Byron Bay HQ

Job Description

Closing Date: 30 Mar 2025 AEDT Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences. The Opportunity Our Travel Consultants represent the TripADeal brand and provide first class customer service in all customer interactions before, during, and after the sale. A Day in the Life As the initial point of contact for customer enquiries, this role will be responsible for providing an exceptional level of customer service with a purpose of converting enquiries into sales, seeing travel dreams come true. Your responsibility is to achieve sales targets and generate revenue through meeting or exceeding expectations of our valued customers. Organisational Structure Reporting to a Team Leader within our highly successful Sales & Service team, this is a permanent opportunity available within our inbound and outbound call centre. This is a high volume call-based position, working 100% onsite in our Byron Bay office, located in the industrial estate. Remote and or hybrid arrangements are not available. This is a full-time position, requiring 40 hours per week over 5 days. Our operating hours span 7 days a week, from 8am to 7pm, Monday through Sunday. You will be scheduled on a rotating roster, working 1 in 3 weekends, with two weekdays off. The team also works on public holidays, which are incentivised along with weekend shifts. To Be a Front Running Candidate You pride yourself on delivering exceptional customer service and exceeding our customer's expectations. You thrive on closing a sale because you know you've just made someone's travel dream come true! Don't mind admin? You'll need to be savvy with navigating around various systems in a fast-paced environment. Have a desire to exceed sales targets and are driven by reaching goals. Your attention to detail is 11/10. If you can get through a high volume of calls with a positive and engaging attitude, then you’ll be a great addition to our fun and vibrant team. The successful candidate will be required to undergo a Qantas background check. Why TripADeal? Competitive salary package, training & career progression. Fun, casual work environment where shoes are optional. Regular social get-togethers. Staff travel discounts on air travel, accommodation and holidays. $1,040 per annum of subsidised gym memberships. Employee Assistance Program. Savings and discounts on groceries, shopping, entertainment, and more. Volunteer leave as part of giving back to the local community. Generous parental leave support program. See your next destination as Travel Consultant for TripADeal? Your future pathway is just one click away. Apply now! Working with TripADeal Our Core Belief Travel is an experience that should be enjoyed by everyone and we're proud to make it an affordable option for all. Our Mission To make travel dreams come true. To deliver quality travel experiences that are easily accessible and hassle-free. #J-18808-Ljbffr