UKG Business Analyst

Job Description

Join the largest insurance group in Australia and New Zealand. YOUR ROLE As a UKG Business Analyst, you will support IAG HR and the wider business in navigating the newly implemented UKG Pro time and attendance system and delivering a seamless end-to-end service that is client-oriented and outcomes-focused. You will work in collaboration with our HR, Payroll, and technical teams, playing a key role in creating a strategic roadmap, identifying process and software improvements, and documenting requirements. You will support users across IAG, including but not limited to the amendment of pay rules, security accesses, scheduling, and the training of new users. Your ability to communicate and manage stakeholders will be key in engaging both users and the business to gather relevant information and understand the larger strategic roadmap for UKG Pro. You will embark on a thrilling journey with a unique role as part of our Workforce Compliance team that allows you to carve your own path! This role is permanent and will be based in Gadigal Country (Sydney). Applications close on Friday 24th January at 11:59pm ABOUT YOU A brilliant communicator, with exceptional stakeholder engagement and influencing skills, and the ability to explain complex processes and issues Experience in time and attendance and payroll system administration (UKG/SAP) Experience mapping processes, designing and writing requirements, and presentations Proactive with an ability to work autonomously Proven experience working with Microsoft Office, including Advanced Excel Experience interpreting modern awards and enterprise agreements in a large-scale organization Tertiary qualifications in Business or Human Resources is desirable ABOUT US IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts, and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament, and back them up in the community when life’s moments hit hardest. You’ll know our brands – NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions, and making insurance accessible. We celebrate unique viewpoints shaped by life experiences, cultures, and passions. We expand careers, genuinely connect with the community, lead with a powerful purpose, and celebrate what makes you individual. We’re guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience, and create meaningful change. We're passionate about social issues, walk the talk on sustainability, and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment, and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you. Joining IAG, you'll have access to: Grow your career through dynamic secondments 5 myLeave days per year on top of annual leave Work from home and many more flexibility options with myFlex Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers Boosted superannuation with 13% as standard Up to 50% off personal insurance, including home and motor insurance Energy transition opportunities to help us be net-zero by 2050 Award-winning recognition and reward program #J-18808-Ljbffr