Village Manager - Riverside & Melaleuca Village

Job Description

Village Manager - Riverside & Melaleuca Village Hampshire Property Group (HPG) is a proudly Australian, family-owned business with over 20 years of experience in creating vibrant lifestyle communities and holiday destinations. With a diverse portfolio of residential and holiday parks, we are committed to maintaining high-quality financial operations that support our growing business. With its pristine beaches and waterways, nature reserves and rainforests, Port Macquarie offers a lifestyle to be envied. The opportunity to manage the Riverside Village and Melaleuca Park, which are located just five minutes from the centre of town, is now available. Riverside Village is located opposite the Hastings River, with many beaches just minutes away. We are looking for a Village/Property Manager who is passionate about resident relations, compliance, and day-to-day operations. This role is assisted by a support office to ensure the smooth and efficient running of the property. Key Responsibilities: Lead the village employees to successfully carry out responsibilities and duties. Financial and revenue management and reporting of the properties. Responsibility for front office/admin duties across the properties, including rostering and other administrative duties such as sales process adherence. Coordinate the day-to-day facility operations including maintaining high standards of grounds and maintenance, amenities. Handle and resolve customer/resident complaints in a courteous and professional manner, building professional relationships. Ensure the village is safe and harmonious for guests and staff. What You Need to Succeed: Previous lifestyle/community village management or similar experience is preferred. Experience in home sales and sales processes. Strong communication and ability to lead a team. Sound technology and computer skills, knowledge of RMS or similar system. Well-developed organization, administration, and people management skills. Demonstrated ability to interact and negotiate with stakeholders such as residents in a professional manner. Strong awareness and demonstrated experience in safe work practices. High integrity and values that align with the business. First Aid certificate and Police check. What We Offer You: A rewarding career in a growing business. Competitive salary based on experience. Opportunities for development and advancement. A supportive and collaborative work environment with experienced support professionals and a peer network. Applications: If you are an experienced Village Manager, please send through an up-to-date resume along with a short summary about yourself by clicking the Apply Now button. Recruitment Agencies: Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence? How many years' experience do you have in the hospitality & tourism industry? Do you have a current Police Check (National Police Certificate) for employment? How many years' experience do you have as a Park Manager? How many years of people management experience do you have? To help fast track investigation, please include any other relevant details that prompted you to report this job ad as fraudulent/misleading/discriminatory. #J-18808-Ljbffr