Volunteer Program Manager

Job Description

Reference: VG/SLV/PAP/1839919 Occupation: Administration/Secretarial Salary Range: $106,534 - $117,716 At State Library Victoria, we believe that access to information and stories builds knowledge, strengthens community and inspires our future. Are you passionate about fostering an engaging and rewarding volunteer culture? Do you thrive in a leadership role that requires adaptability and collaboration? Would you like to work for one of Victoria's most treasured cultural institutions? About the Opportunity Parental leave cover, 12-month fixed term opportunity. The Volunteer Program Manager is responsible for leading a small team who support a diverse volunteer workforce made up of 90 volunteers who contribute across three different volunteer programs. The role is responsible for managing and enabling the delivery of an efficient and agile operation and plays a central advice and coordination role across the Library with respect to the engagement and management of volunteers within all volunteer programs. The Volunteer Program Manager works closely with all State Library Victoria staff and volunteers to ensure that the services are consistent with the Library's goals, vision, and strategic objectives. The position is the volunteer system (‘Better Impact') administrator. The Volunteer Program Manager is accountable for the following: Leading a small team of Volunteer Program Officers to deliver high-quality program outcomes in alignment with organisational priorities. Strengthening State Library Victoria's volunteer engagement model to ensure sustainable and effective services are delivered by skilled, engaged, and active volunteers. Act as an advocate for volunteers, communicating needs and challenges to the broader business. Streamline workflows and processes of the volunteer program team supported by the development and implementation of volunteer-specific documentation including resources for volunteers and Volunteer Program Officers. About You As a strong advocate for volunteers, you will be passionate about the day-to-day of running a volunteer program, including alignment with best practice volunteer management, alignment with organisational goals, and continuous improvement of the volunteer experience. This will see you responsible for leading programs across the entire volunteer journey including recruitment, retention, support, communications, training, mentoring, performance management, reward, and recognition. In addition, you will have: Tertiary qualifications or relevant experience in HR, psychology, management, business, or equivalent industry experience. Demonstrated experience leading and motivating a team to deliver quality operational outcomes. Awareness of National Standards for Volunteer Involvement and their practical application in volunteer management. A proven track record of success in establishing and maintaining outstanding relationships with a range of internal and external stakeholders, including volunteers, staff, and key industry stakeholders. If this sounds like you, we welcome you to review the Position Description for more information and if you like what you read, apply for this opportunity without delay. How to apply Please click the Apply button to submit your application via Careers.Vic. The following documents should be attached to your application: Resume Cover letter (maximum 3 pages) summarising how you meet the key selection criteria in the Position Description and the About You section of the advertisement. Please note: we are not seeking sourcing assistance from Employment Agencies at this time. Enquiries For a confidential discussion about the role, please contact Alice Saunders (Volunteer Program Manager) via email. Privacy Collection Notice Information about how we collect and use your personal information, and how you can contact us, can be found here. Accessibility and Reasonable Adjustments We want all applicants to have an equal opportunity to demonstrate that they are the best person for the job. If you require an adjustment at any stage of the recruitment process, or the provision of a particular access service, please contact our People team on If you are unable to make this deadline due to unforeseen personal circumstances, please get in contact to obtain a short extension to the deadline. Advertisement closes at 11.59pm Australian Eastern Standard Time on 5 February 2025. To apply for this role, you will be redirected to the State Library of Victoria job application system. #J-18808-Ljbffr