Ward Administration Officer

Job Description

Queensland Health (Organisation site ( ) )Princess Alexandra Hospital Bunya Ward are looking for a Ward Administration Officer to join their Princess Alexandra Hospital team. The role involves responding to general customer enquiries, providing timely and accurate information and assistance to clients and staff to facilitate service delivery within the Hospital environment. We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence. We are dedicated people who care about our community. We come to work to make a difference. We save lives, change lives, and make the world a better place. We overcome challenges by going above and beyond to achieve the best possible outcomes by working together. We are bold, innovative, collaborative, and inspiring. We recognise that our strength comes from the diversity of our people and encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply. Join us at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research, and empowering our people to serve our community. About the Role As the primary contact on the ward, assist and direct visitors by accessing patient information and providing an effective and courteous front counter service. Conduct patient interviews to verify information and financial details to complete the Patient Election Form (PEF) process. Provide support to the Unit including secretarial duties for meetings, ordering of supplies, and other tasks as requested by the Nurse Unit Manager. Comply with and adhere to Queensland Health policies, procedures, standards, and legislation relevant to the role and work area. Execute ethical decision-making in the achievement of departmental and organisational objectives. Prioritise workload effectively and perform duties responsibly in the absence of supervision. Attend compulsory meetings and training and disseminate information within the area. Commit to patient safety and quality in the delivery of health care by actively participating in safety and quality practices. Our values of Integrity, Compassion, Accountability, Respect, Engagement, and Excellence shape our culture within Metro South Health. Our values guide our day-to-day decision-making and are fundamental to how we behave and provide care to the many patients who come through our doors every day. As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements, and competitive salary rates with annual incremental increases. Applicants are encouraged to apply online; please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position. Documents Before applying for this vacancy please ensure you read the documents below. Application essentials - things you need to know (PDF, 371KB) We are MSH - five reasons why you should join us (PDF, 415KB) MS02617135 (PDF, 363KB) #J-18808-Ljbffr