Warehouse and Sales Assistant

Job Description

Add expected salary to your profile for insights. Rombola Family Farms encompasses over 6,500 hectares of intensive irrigated horticultural production at Griffith (NSW), Bundaberg (QLD), Mataranka (NT) and Douglas-Daly (NT). Agricultural enterprises include Seedless Watermelon, Rockmelons, Broccoli, Pumpkin, Almonds and Winegrapes. Operations include primary production, processing, value adding and marketing. We are seeking expressions of interest for a Warehouse and Sales Assistant to join our team in Nericon, NSW. This is a permanent full-time role. The Warehouse and Sales Assistant assists in the preparation and dispatch of all orders at Rombola Family Farms. They also assist in stock management and sales administration duties to ensure system accuracy and optimised account workflows. Seasonal Workload: May – December: This period marks the peak season in our Market Link operations, and the role will be more hands-on with critical activities requiring attention to detail and fast-paced support. You will be actively involved in daily logistics, order dispatch, inventory management, and customer service in a high-volume environment. January – April: During the quieter, non-peak season, the role will shift towards more administrative tasks, such as processing orders, managing stock updates, and supporting overall office functions. Sales Administration Key accountabilities include: Manage the Customer Purchase Orders (CPO) updates and communicate to several departments based on urgency. Entry of incoming sales orders from supermarkets and agents. Completion of EPO’s. Compile daily harvest summaries for Sales Team. Assist in completion of dispatch documentation and delivery paperwork. Assist with inbound freight planning and coordination from interstate farms. Actively participate in both daily Sales and Supply Chain meetings. Data entry of daily market pricing. Coordinating with other departments to ensure timely resolution of customer issues. Identifying and escalating priority issues to the appropriate team members. Ensure that tasks are completed at the end of each and provide confirmation. Communication with customers when required. Produce & Stock Management Key accountabilities include: Ensure efficient operation of forklift. Maintain inventory levels in accordance with company procedures and support daily stocktake activities. Responsibly handle stock movements, including loading and unloading trucks as needed. Verify stock accuracy before dispatching to customers. Confirm that stickers accurately display the stock item and purchase order number. Assist in the preparation of any QA requirements for inbound and outbound goods. Ensure all stock meets quality requirements prior to dispatch and will include packing and repacking stock as required based on seasonal quality and growing conditions. To be successful in the role you will possess the following: Proven customer service experience, preferably in a fast-paced environment with a can-do attitude. Self-led in terms of managing invoicing of customers. Excellent communication and interpersonal skills. Ability to multitask and prioritise tasks effectively. Computer literate with both capability and willingness to learn and understand new bespoke IT systems. Proficient in Microsoft Office and other relevant software. Strong problem-solving skills and ability to think creatively. Flexibility in hours worked to achieve operational target. This includes weekend coverage on a rotational basis and changing start times based on the growing seasons. Willingness to learn, with an appetite to grow with the business. Forklift licence with at least one year of experience. Driver Licence. In return we offer you: An attractive remuneration package based upon relevant experience. A passionate and energetic team culture. Become a part of a progressive, vibrant business. For more information, please email . To learn more about working with us, we encourage you to visit our website . How do your skills match this job? Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Warehouse and Sales Assistant? Do you have a sales or marketing background? How much notice are you required to give your current employer? What's your expected annual salary? #J-18808-Ljbffr