Work Order Coordinator / Customer Service
Work Order Coordinator / Customer Service Work Order Coordinator / Customer Service Apply locations VIC - Melbourne - 655... more info
Work Order Coordinator / Call Centre Agent
Salary:
30.00 - 60.00
Posted:
09-02-2025
Category:
Sales Support
Melbourne,
Job Description
Work Order Coordinator / Call Centre Agent page is loaded Work Order Coordinator / Call Centre Agent Apply locations VIC - Melbourne - 655 Collins St Time type: Part time Posted on: 5 Days Ago End Date: March 6, 2025 (25 days left to apply) Job requisition id: JR-114078 Primary Location VIC - Melbourne - 655 Collins St Job Description Summary An exciting opportunity has arisen for a Call Centre Agent to join Service Stream's Network Services Team. About the Role Service Stream’s Utilities division (Network Service) is currently seeking a Call Centre Agent to join our growing company. Nature of position: Casual / Full-time hours Location: Melbourne (CBD), VIC Reporting Line: Scheduling Manager Key Responsibilities Make scripted phone calls to residential and business customers and building managers to arrange access and appointments for our electricity meter technicians. Triage Work Orders by identifying follow-up tasks to ensure a successful site visit. Accurate data entry in client's systems and Excel sheets. Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the client. Strong focus on customer service and compliance. Skills and Experience Minimum 6 months in a call centre, customer service or administrative role is essential. Basic competencies in MS Office suite: Excel, Outlook is essential. Friendly phone manner. Excellent organisational and administration skills. High level attention to detail. About Us Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities. Department Administration How to Apply If this sounds like you, apply now to the Service Stream Recruitment Team via the online application button. #J-18808-Ljbffr
Job Details
Salary: 30.00 - 60.00
Posted: 09-02-2025
Category: Sales Support
Melbourne,
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