Workforce Operations Manager

Job Description

Support our Summary Crime leadership team to ensure the efficient and effective delivery of services. Full time maximum term position up to 12 months (part-time considered) This role is a parental leave backfill position Salary range: $98,902 - $123,624 (pro-rata) plus super plus salary packaging Up to $15,900 in salary packaging and hybrid WFH & office model About the role Victoria Legal Aid (VLA) are seeking an experienced Workforce Operations Manager to join the Summary Crime team. Reporting to the Managing Lawyer, you will work to identify and implement improved operation practices across the Criminal Law Program. This is a key role and is central to the operations of the program. Working in collaboration with the management team, some of your key responsibilities will include developing and implementing rosters, leave, and training schedules that support staff and managers to meet their service delivery priorities. You will play a key role in ensuring that improvements to workforce management tools, systems and practices meet workload and wellbeing requirements across the broader Summary Crime team. This role is based at our Melbourne CBD office on Wurundjeri Country. About you As our ideal candidate, you will possess: Experience in developing and implementing workforce management processes. Strong analytical skills and an aptitude for solving problems using data sets of information. Demonstrated experience with developing, implementing, and evaluating systems, and ensuring deliverables are achieved within set timeframes. Strong interpersonal skills and an ability to manage collaborative relationships with key stakeholders. Relevant tertiary qualifications or extensive relevant experience. About Victoria Legal Aid We provide legal representation to those who need it most. With over 1300 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve. Employee benefits Focus on work-life balance including flexible working arrangements Hybrid work from home & office model Training and professional development opportunities Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office) Access to discounted Private Health Insurance How to apply To be considered for this role, please submit your current resume and a cover letter addressing the key selection criteria . If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team. For further information, please review the attached position description or contact Sonia Sawant, Managing Lawyer on (03) 9280 3918 or No agency applications will be accepted. Applications close by 11.59pm on Sunday 2 February 2025. Other relevant information It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community. VLA is committed to putting the safety and wellbeing of children first. #J-18808-Ljbffr