eCommerce Specialist - Hype DC

Job Description

Posted Sunday 12 January 2025 at 1:00 pm Hype DC is Accent Group's premium, limited and exclusive sneaker retailer. With almost 25 years as one of Australia’s leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortment of sneakers to our customers. Here at Hype DC , we are obsessed and committed to our people, our team and our customers are at the heart of what we do. As a key sneaker destination, we strive to deliver memorable experiences, a high-performance culture and operational excellence. About the Role: Assist the eCommerce Manager to deliver the digital strategy and provide a superior eCommerce experience. Assist in coaching and development of eCommerce co-ordinator. Your key responsibilities will include: Inventory & Product Management Working with the e-Commerce Manager and Merchandise teams to maximize stock to optimize sale and profit opportunities Understand the products and categories that drive sales for the business and identify opportunities to drive improvements and achieve business KPIs including sales, profit and sell through Support the Coordinator in ensuring product enrichment & upload is managed efficiently and in a timely manner Support in reviewing merchandising presentation on site to leverage sales opportunities Marketing & Content Management Assist in building and maintaining creative briefs for marketing calendar across all digital channels and website Work with marketing team to help build out content across channels Develop and implement relevant content and product landing pages to support marketing campaigns as required Site UX and Website Maintenance Assist Ecommerce Manger with future development pipeline, collaborating on ideas to improve UX and reduce friction points to improve conversion rate Support in UAT and Development testing Collaborate with Ecommerce Manger in reviewing and optimizing tech stack e.g. Reviews, Sizing Tools, Search Tools Email Marketing & CRM Support Collaborate with Ecommerce Manager, and CRM Manager to build EDM campaign plan including A/B testing strategies Create, build and schedule EDMs as per marketing calendar Support the automation and retention email strategy Contribute to the Daily, Weekly and Monthly ecommerce sales report (using MS Excel and Word) including relevant commentary Produce ad-hoc reporting where necessary Monitor & analyse relevant website metrics and take appropriate action Support eCommerce Team with Campaigns / Pricing & Promotions Executed accurately and within deadlines Ensure set up & removal of onsite promotions Where necessary ensure online promotions are aligned and launched in line with instore activity To succeed in this role, you will need to have the following: 3-5 years’ retail inventory management experience Minimum 2 years ecommerce operations coordination Preferably footwear retail or wholesale background Effective written and verbal communication skills Can-do attitude, hands-on and responsive Able to prioritise and meet deadlines Work independently and as part of team Highly self-driven with initiative to be hands-on to support wider team Analytical skills experience with Google Analytics (or similar) Highly organised with great communication skills At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people. #J-18808-Ljbffr