Description
Overview The Complaints Officer, MRT Support acts as a key operational link between Australian Super and MUFG administration teams, supporting the end-to-end management of complaint-related administrative requests. The role triages and allocates incoming requests, coordinates work across operational teams, monitors progress against agreed service levels, reviews completed work for accuracy and completeness, and provides clear outcomes and updates to the Trustee. The role also supports effective escalation, accurate records, risk management and continuous improvement across the complaints support process. Permanent role Based in Melbourne CBD
Key Accountabilities and main responsibilities Strategic Focus Support a consistent, member-focused complaints support service aligned with client, regulatory and business requirements. Identify trends, recurring issues, root causes and opportunities to improve processes, controls and service outcomes. Contribute operational insights and data to reporting, service reviews and continuous improvement initiatives. Operational Management Triage and allocate complaint-related administrative requests to the appropriate MUFG administration teams. Monitor and drive assigned work through to completion within agreed SLA timeframes, following up with stakeholders where required. Coordinate work across operational teams and support investigation requests by gathering relevant information and documentation. Review completed work for accuracy, completeness and alignment with the request before returning outcomes. Provide clear updates to the Trustee, including whether the request is resolved or further information or action is required. Coordinate with business units to ensure actions are completed and member concerns are addressed efficiently. Maintain accurate complaint support records, case notes and data across relevant internal systems. People Leadership Work collaboratively across teams and build effective relationships with operational, client and support stakeholders. Share knowledge, provide process guidance and contribute to a positive, accountable and quality-focused team environment. Escalate barriers, capacity concerns and emerging issues to the Team Leader in a timely manner. Governance & Risk Escalate high-risk, high-profile or sensitive complaints in accordance with applicable escalation pathways. Apply relevant procedures, controls, privacy obligations and regulatory requirements when handling complaint-related information. Identify and report potential incidents, control gaps, data-quality concerns and process risks. Support reporting activities, audit readiness and continuous improvement initiatives. About You Experience in superannuation administration, complaint handling or dispute resolution within financial services or another regulated industry. Strong organisational and time-management skills, with the ability to manage multiple tasks, competing priorities and SLA-driven workloads. High attention to detail and a strong focus on accurate, complete and quality outcomes. Strong written and verbal communication skills, with the ability to provide clear and professional updates. Well-developed stakeholder engagement skills and the ability to work collaboratively across operational teams. Strong analytical and problem-solving skills, including the ability to identify trends, investigate issues and support practical improvements. A proactive, accountable and continuous-improvement mindset. Superannuation industry knowledge and experience at an operational level. Tertiary qualifications in Business or a related discipline are desirable. ASFA RG 146 Superannuation qualification or equivalent is desirable. Some of our Employment Benefits FlexiWorks - enabling our employees to work in the office and at home Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. Talent Referral Program Salary Sacrificing via Superannuation Employee Assistance Program Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft Novated Car Leasing Culture at MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply
Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. Background Checks Please note that all successful applicants are required to undergo background checks that include Police Checks and Work History Verification.

Join the Team at From Here by Mike Do you love exceptional food, genuine hospitality and sustainability? Are you looking for a workplace with incredible culture, great people and opportunities to grow?Welcome to From Here by Mike Situated on the banks of the Yarra River, From Here by Mike is led by renowned Australian chef Mike McEnearney. Shaped by the rhythm of the seasons and the integrity of Australian produce. It is a restaurant grounded in place, in fire, in soil and salt air, a quiet celebration of what is grown, raised and gathered close to home, cooked simply with intent. Think vibrant energy, curated playlists, beautiful design, genuine conversations and service that feels personal rather than scripted. We're passionate about creating memorable experiences through authentic hospitality, while remaining deeply committed to sustainability and caring for our people, our community and our environment.About the RoleYou'll play an important role in creating unforgettable dining experiences by delivering warm, knowledgeable and intuitive service. Whether you're guiding guests through the menu, recommending the perfect wine pairing or simply creating moments that make people feel at home, you'll help bring the From Here by Mike philosophy to life.You'll work alongside an experienced and supportive leadership team in a fast-paced environment where personality, teamwork and genuine hospitality are celebrated every day.This role requires flexibility across a rotating 7-day roster, including evenings, weekends and public holidays.What We're Looking For Personality! We hire people for who they are. What can you bring to the table? Previous experience in similar role in a quality restaurant, premium hospitality venue or environment. A genuine passion for food, wine and creating memorable guest experiences. Someone who naturally connects with people and enjoys working as part of a close-knit team. Positive energy, professionalism and attention to detail. Calm under pressure with a strong work ethic. A desire to learn, grow and continually develop your hospitality career. Passion for sustainability and doing things the right way. Why Join Us? 50% Food & Beverage discounts across the business. Discounted accommodation rates for you, your friends and family. Employee Assistance Program for all team members. Uniform provided and laundered. Competitive hourly rates plus generous tips. Ongoing training and development with genuine career progression opportunities. Monthly social events and team celebrations. Sustainability initiatives and committee opportunities to make a real impact. Work alongside one of Australia's most respected chefs within one of Melbourne's most exciting new dining destinations. If you're passionate about genuine hospitality, love working with great people and want to be part of something special, we'd love to hear from you.Come and help us create a restaurant where guests don't just dine they feel like they're coming home.

You know what they say - breakfast is the most important meal of the day. That's why we're looking for a keen kitchen legend to serve up the perfect morning fuel at Travelodge Hotel Melbourne Docklands. Early starts, long commutes and busy morning schedules are a welcome challenge - you make time poor guests think twice about skipping the dining room on their way out. With the satiable scents you're conjuring, they won't be able to say no to a morning feed. You rise with the sun and as the first in the Kitchen, you get everything in order for the day ahead. You keep stock levels where they should be, receive deliveries as needed and the words 'minimum wastage' have never rung truer under your watch. You live by the 3 Ps - preparation, production, and presentation - to guarantee there's not a single hiccup during the morning rush. Teamwork really does the make dream work at this hotel and you're second to none at jumping on in and lending a hand wherever needed. Guests are your priority, and you know they way to their heart is through their stomach - but we need to work together to ensure they dine with us in the first place. We recognise and celebrate your uniqueness and promise to give more back. So, if you're ready to jump on in find more as our breakfast connoisseur, then hit us up today!

Welcome aboard! At TFE Hotels, happiness is our promise.Like you, we genuinely love being around people and making them happy. We also know happiness is contagious when we have the right people on our team which brings us to you.In Food & Beverage circles, your reputation precedes you. You're the go-getter who lives sunny side up, knowing it's the simple things in life that make people feel special: care, attention to detail, and an ear-to-ear smile.You bring every dining experience to life. People feel transported under your watch. Some even say the food tastes better!Like us, you make everyone feel at home. It's why we want you on our team at Vibe Hotel Melbourne Docklands, where guests come to feel grounded in good-humoured hospitality with down-to-earth style. We're talking service that makes tongues waggle and ears pop.That's where you come in. You shine in a fast-paced environment, where no one day is the same. Guaranteed.So, if you wake up with a positive mindset and want to make a genuine difference on a vibrant, high-performing team, we've got one thing to say. This is your boarding call!Buckle-up for the adventure of your life. We want you to help run the show and promise to give more back.Are you ready to dive in and find more? You deserve it.

We're looking for a driven and enthusiastic Business Development Manager to join our events team.If you enjoy talking to people, building relationships and being rewarded for your effort, this role offers an exciting opportunity to develop your sales career.About UsPrime Creative Media is Australia's largest B2B publisher, specialising in integrated marketing communications in high-growth industries. Through our leading publications, events and digital platforms, we connect businesses, professionals and communities to support our purpose of growing individuals, organisations and industries.We are an independently owned business powered by more than 200 team members across offices in Melbourne, Sydney and London.We are a business built on Growth, Accountability, Humility and Generosity, with a strong belief that clear expectations, consistent coaching and great systems create great careers.About the RoleThis is a hands-on B2B sales role within our events team, focused on selling exhibition space, sponsorships and event-related marketing opportunities across Prime Creative Media's portfolio of industry events.You don't need to arrive knowing everything about events. We're looking for someone prepared to learn the ropes, put in the work and consistently build new business opportunities.You'll spend a significant part of your time identifying potential exhibitors and sponsors, picking up the phone, starting conversations and building a pipeline.In this role, you will: Make regular outbound calls and proactively generate new business opportunities. Build prospect lists and develop a strong pipeline of exhibitors, sponsors and event partners. Sell exhibition space, sponsorships and other event-related marketing opportunities. Respond to inbound enquiries and progress opportunities from first conversation through to close. Understand what clients are trying to achieve and recommend opportunities that support their commercial goals. Build strong relationships with new and existing clients. Prepare and manage quotes, proposals, contracts and exhibitor documentation. Keep the CRM up to date with calls, emails, meetings, opportunities and follow-up activity. Work closely with operations and marketing to deliver client commitments and support the growth of each event. Take ownership of your activity, results and development. This is a full-time Melbourne-based role, with a requirement to attend our Docklands office at least four days per week.About YouYou don't need years of event sales experience to succeed here.What matters most is that you are hungry to learn, comfortable doing the work and prepared to keep going when people say no.You will ideally be: Energetic, positive and willing to get stuck in. Comfortable making a high volume of B2B prospecting calls. Confident starting conversations with people you haven't spoken to before. Motivated by targets and the satisfaction of seeing your pipeline grow. Resilient and able to maintain your activity even when not every conversation results in a sale. Curious enough to understand what a client actually needs rather than simply pitching a package. Organised and disciplined with follow-up, CRM activity and sales administration. Coachable, humble and open to feedback. Comfortable working closely with different teams to deliver a great client experience. Aligned with our values of Growth, Accountability, Humility and Generosity. Previous experience in sales, customer service, hospitality, retail, recruitment, fundraising, events or another customer-facing environment would be an advantage, but attitude, work ethic and potential matter more to us than having the perfect background.Why Work With Us?At Prime Creative Media, we provide clear expectations, practical support and meaningful opportunities to build your skills and career. We've built a proven sales system designed to help people succeed, whether they're experienced in sales or looking to build their career.You'll benefit from: A clear sales structure so you understand what good performance looks like. Hands-on coaching and support from experienced team members and managers. Regular professional development to build your sales, communication and commercial skills. A modern CRM system that helps you manage your activity, opportunities and follow-up. Exposure to a broad range of B2B industries and clients. The opportunity to learn event sales from the ground up, including exhibitions, sponsorships and integrated marketing packages. Real ownership of your pipeline and results as your capability grows. A team environment where people are expected to perform, continue learning and help those around them succeed. Ready to Build Your Sales Career?If you're ambitious, enjoy connecting with people, aren't afraid to pick up the phone and want a role where effort is recognised and rewarded with real career growth, we'd love to hear from you.You don't need to know everything on day one. Come ready to learn, make the calls and build from there.

Job Description Liquor Team Member BWS Passionate About PeopleLeave your mark as a BWS Team Member!You had me at merlot! Whether it's a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way. Wherever you are, chances are, there is a BWS store just around the corner. We have over 1450 stores in 1450 local communities across Australia; that's 1450 opportunities to join the BWS Team. Our Team are famous for being themselves and having fun. We're looking for spirited individuals who will leave a mark on our business and help create a more sociable future - for our customers and each other. When you join BWS, you join a Team that is real, inclusive, and, of course, responsible. A day in your life as a BWS Team MemberYou'll actively engage with customers by sharing your passion for our products and create special moments that your customers will rememberYou'll be an advocate for BWS loyalty programs by letting your customers know about our benefits and product offeringsYou'll make sure we have stock on our shelves so our customers have the best choices availableYou'll maintain a safe and clean environment for your customers and teammatesYou'll be responsible for upholding service of alcohol guidelinesImportantly, you'll be yourself and come as you are - BWS gives you the freedom to shine!About youYou tell us We want you to come as you are, be yourself and have fun.You'll have the ability to talk with customers confidently and authentically to provide the ultimate unboring experienceYou'll have good availability across the day, evenings and weekendsYou'll have the ability to work both autonomously and as part of a teamYou'll have a genuine interest in learning and expanding your product knowledgeYou'll own your career. You want the opportunity to join a business where you can dream big about your futureYou don't mind increasing your daily step count - we're an active lot!You'll want the opportunity to make your mark and leave a positive imprint in any role you grow intoThe perks are good too!Grow your career within BWS and the wider Endeavour Group network. An exclusive discount card for BWS, Dan Murphy's and other Endeavour Group brands including ALH pubs. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. If this gig excites you - and you're close enough on the requirements - go on, throw your hat in the ring!Candidates will be required to complete a functional screening assessment as part of the recruitment process.
We are together creators We're big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy's, ALH Hotels, and Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future - for our customers and each other.We'd love to hear from YouIf you meet a number of the requirements, wine on earth haven't you applied yet?!
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

$80,000 base salary plus superannuation and an uncapped performance bonus.On-target earnings of $127,500The OpportunityWe are seeking an experienced and highly connected Venues Sales Manager to drive social and corporate group business across two bars and a restaurant at 1 Hotel Melbourne.This is a proactive, revenue-focused role for a motivated sales professional who understands Melbourne's hospitality and events market. You will be responsible for developing new business, building strong client relationships and delivering an additional $1 million in venue revenue during 2027.With an uncapped tiered bonus structure, this role provides significant earning potential for someone who can build a strong pipeline and consistently convert opportunities.Key Responsibilities Proactively generate new corporate and social-event business for the venues. Deliver $1 million in additional revenue during 2027. Build relationships with corporate clients, event planners, agencies and local businesses. Identify and pursue opportunities for private dining, celebrations, corporate functions and exclusive venue hire. Conduct client meetings, venue tours and site inspections. Prepare tailored proposals and confidently convert enquiries into confirmed bookings. Develop repeat business and long-term preferred-client relationships. Maintain an accurate sales pipeline, activity plan and revenue forecast. Work closely with venue operations, culinary and marketing teams to deliver seamless events. Ensure bookings meet approved minimum spends, pricing requirements and venue positioning. Represent the business at relevant networking and industry events. About YouYou will be a commercially driven sales professional who enjoys developing relationships and creating new business opportunities.You will ideally bring: Demonstrated success in hospitality, venue, hotel, events or corporate sales. An established network within Melbourne's corporate or events market. A proven ability to prospect, negotiate and close new business. Strong commercial awareness and confidence working towards revenue targets. Excellent presentation, communication and relationship-management skills. The ability to manage multiple opportunities while maintaining accurate follow-up. Experience using a CRM or sales-tracking platform. A proactive, resilient and results-focused approach. A genuine understanding of premium hospitality and guest experience. Remuneration and Incentives $80,000 base salary plus superannuation. $47,500 target bonus for delivering $1 million in incremental revenue. An uncapped 12% accelerator on qualifying revenue above $1 million. Commission applies only to qualifying incremental revenue directly generated by the Venues Sales Manager from events that meet approved minimum-spend and pricing requirements.

General information Name Receptionist / Concierge Casual BMVS Docklands Ref # 65192 Date Monday, September 21, 2026 Full / Part Time Full Time Employment Type Casual Description & Requirements Be at the heart of it with Bupa! Join us in helping people live longer, healthier, happier lives.

You may know Bupa for our health insurance, dental and optical clinics, and aged care services, but did you know we also deliver visa medical assessments across Australia on behalf of the Australian Government for people who are applying for visas to live, work or study in Australia.

Key details:

Our Receptionist-Concierge's are the first point of contact for our customers in our Visa Medical Assessment Centres and provide information and instructions to help guide our customers through the medical assessment process - making sure that customers are aware of what they need to do and why We're looking for:

A Receptionist to join our Docklands team on a casual basis: Working Monday, Fridays week ends Centre hours can be from8am-6pm Monday to Friday, and weekends 8am-4pm Moving to a new centre in December which is in Collins st Melbourne city

What you'll do:

As part of our professional Reception and Concierge team you will be greeting customers and ensuring their questions and concerns are addressed and resolved with a customer-focused, respectful, caring and professional approach. You will be adhering to established process and procedure accurately to assist customers through the steps of the assessment process, including: Conducting an identity and security check and escalate any identified risks Processing payments via EFTPOS Confirming customer documentation is completed to requirements and processing forms Confirming which examinations the customers is required to complete and explaining this to the customer Entering required data and information into customer management systems and databases Explaining the steps throughout the visa medical examination and ensuring the customer understands the key elements of the visa medical examination process
Your background:

Our Receptionists come from a wide variety of backgrounds and work experiences. To be successful in the role, you'll need: Demonstrated customer focus and a professional, service-orientated and helpful approach Excellent attention to detail and the ability to deliver accurate and constant outcomes in a busy and repetitious environment Well-developed communication skills, with the ability to communicate effectively with a wide range of customers and staff, including people from culturally and linguistically diverse backgrounds and adapting communication style to meet the needs of the customer as well as convey information and key points clearly and concisely Sound IT and computer skills The ability to work effectively within a highly structured environment driven by procedure and process, and adhere to established processes, quality standardsand targets

Why Bupa:

This isn't your average Receptionist position. This is your opportunity to join a warm and supportive team and Centre and have a real impact on establishing the Bupa Medical Visa Services customer experience in the heart of Docklands .
Bupa's Benefits: No late night or overnight shifts or working public holidays A big, supportive team where your contribution is truly valued - our people love working at Bupa Opportunity to build your career with a Global leader in healthcare Significant Bupa product and services discounts Permanent roles also attract performance incentives
To learn more about working at Bupa please visit our website:

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.
We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis Location Melbourne Office - Docklands Recruiter Rheane Foster

Company Description "We are a company that values diversity, inclusiveness, and innovative thinking." Come grow with us. Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. Partner with our business leaders locally and throughout Australia and New Zealand and operate in a core team across the region, working with a variety of stakeholders and contribute towards key deliverables. No matter where you are in your career, there's a path for you here at AECOM. Everyone belongs at AECOM We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a Fortune 500 Most Admired Company, a WGEA Employer of Choice for Gender Equality, Equitable Workplace Awards 2025 Winner and an AWEI Bronze Tier LGBTQ+ Inclusive Employer. Job Description The Business Support Coordinator ensures high-quality outcomes by overseeing compliance to delivery, finance and client processes, while partnering across operations. This role will be based in our Melbourne office.How you'll make a difference:Provide operational and administrative support to Sector Directors, including diary and inbox management, meeting coordination, event planning, internal reporting, and expense processing.Provide administrative and project support to Sector Managers and Project Managers as part of broader support to the Water and Infrastructure team.Coordinate and track governance activities such as GNGs, project risk reviews, Healthy Starts, NPS and client surveys, ensuring timely completion and follow-up actions.Partner with Operations Managers, Project Administration, Controls, GBS and EC teams to monitor project performance, drive improvements in cash collection, data quality, time compliance, and resolve issues proactively.Support client, market, pursuit and opportunity reporting, maintaining accurate and current information in Salesforce and producing relevant reports for business line meetings.Champion a quality mindset across the Sector, ensuring consistent application of AECOM policies, procedures and best practices to support optimal project delivery and strategic initiatives. Qualifications The qualities that help you thrive:The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered. 4-5 years' experience in a similar role, with the ability to step in quickly and operate effectively with minimal ramp-up.Strong communication skills and proven ability to work independently while managing multiple priorities.High level of professionalism and confidentiality, with experience engaging stakeholders at all levels.Proficient in Microsoft 365 and comfortable learning new systems; experience with internal systems is advantageous.Adaptable and self-directed, able to navigate changing priorities and support business needs efficiently. Additional Information Why you'll love working with us Flexible work arrangements, including alternative start/finish times, job-sharing and hybrid work options Purchase up to 6 weeks additional annual leave per year Flex public holidays - swap Easter or other holidays for ones that suit you better Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities Ready to push the limits of what's possible? We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know. Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible. Learn more about life at AECOM: LinkedIn , Facebook , Instagram , X , YouTube - explore our AECOM voices, employee stories, latest projects, and much more! At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: About AECOMAECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!Senior Commercial Analyst - Melbourne-based (Hybrid)The RoleOur Commercial Finance team at Bega Group has a newly created Senior Commercial Analyst opportunity, partnering with key stakeholders and influence commercial outcomes across our customer and supply partnerships.This position plays a critical role in delivering financial analysis, budgeting, forecasting and profitability insights that support informed decision-making. Working closely with stakeholders across Commercial, Procurement, Supply Chain and Finance, you will help identify opportunities for improvement and influence business outcomes through data-driven insights.This is an excellent opportunity for commercially minded analysts who thrive in dynamic environments, enjoy solving complex business challenges and are passionate about driving performance through meaningful financial insights. ResponsibilitiesLead budgeting and forecasting activities, providing accurate financial insights to support commercial decision-making and business performanceDeliver financial modelling, profitability analysis and cost optimisation initiatives to identify margin improvement opportunitiesPartner with cross-functional teams including sales, procurement, demand planning and finance to support strategic business outcomesManage customer pricing reviews, product supply agreement reconciliations and commercial negotiationsSupport new product development and ad hoc analysis in a fast-paced, evolving business environmentAbout YouExperience in commercial finance, management accounting or business analysis within FMCG, manufacturing, supply chain or similar commercial environmentsStrong analytical, problem-solving and financial modelling capabilities with the ability to translate data into actionable insightsSound commercial acumen with experience across budgeting, forecasting, manufacturing site accounting, standard costing and commercial negotiationA collaborative communicator who can build strong relationships and influence stakeholders across multiple functionsAdaptable and proactive, with a continuous improvement mindset and the ability to thrive in a dynamic environment where priorities can change=Bega Group Story Bega Group is home to many trusted and iconic food and beverage brands. Whether it's VEGEMITE on toast, a Dare on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day. Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future!
Life at Bega Group Company culture and our values are very important to us. From flexible working arrangements and regular social catch-ups, we're committed to fostering a supportive and agile work environment for our team. Join a dedicated, forward-thinking and innovative cultureGrow with us, through opportunities for career development and progression Contribute by giving back to your community through charities we partner with Access to mental and physical health programs through our wellbeing portal and programEnjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance Applications Please note: If you've applied for a role within the Bega Group Commercial Finance team in past 5 weeks, your application will also be considered for this position. There's no need to submit a duplicate application. At Bega Group, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply to work at the Bega Group. We will accept applications from all people with the right to live and work in Australia.

Description
We are seeking a Complaints Officer to join our team and play a critical role in delivering fair, transparent and member-focused complaint resolution outcomes. This role is ideal for someone with experience managing complaints within a regulated environment who is passionate about improving customer experiences and identifying opportunities for continuous improvement. Permanent roles Multiple Opportunities Location: Melbourne preferred but open to Parramatta About the Role As a Complaints Officer, you will investigate and resolve member, employer and client complaints, ensuring outcomes are delivered in accordance with legal, risk and compliance obligations. You will manage complaints from initial receipt through to resolution, working closely with internal stakeholders to identify root causes, mitigate risk and improve processes. This is an opportunity to make a genuine impact by helping members achieve fair outcomes while contributing to service improvements across the business. Key Responsibilities Manage and resolve complex complaints in a professional, timely and member-focused manner. Investigate complaints, gather relevant information and determine fair and appropriate outcomes. Prepare high-quality written responses and communicate effectively with members, employers, clients and internal stakeholders. Identify complaint trends and root causes, making recommendations to improve processes and reduce repeat issues. Coordinate with business units to ensure actions are completed and member concerns are addressed efficiently. Escalate high-risk, high-profile or sensitive complaints where required. Maintain accurate complaint records and ensure data quality across internal systems. Support continuous improvement initiatives, reporting activities and compliance with regulatory requirements. About You To be successful in this role, you will bring: Experience managing complaints or dispute resolution within financial services, superannuation or another regulated industry. Strong ability to investigate complex issues, identify root causes and deliver member-focused outcomes. Excellent written and verbal communication skills, with the ability to communicate complex information clearly and professionally. Strong analytical and problem-solving skills with exceptional attention to detail. A continuous improvement mindset and ability to identify opportunities to reduce risk and enhance processes. Well-developed stakeholder management skills, with the ability to build effective working relationships across teams. Strong organisational and time management skills with the ability to manage competing priorities. Superannuation industry knowledge and experience at an operational level. Tertiary qualifications in Business or a related discipline (desirable). ASFA RG 146 Superannuation qualification or equivalent (desirable). Why Join MUFG Pension & Market Services? Some of our Employment Benefits Flexible Working - hybrid model enabling our employees to work in the office and at home Purchased Leave, Parental Leave, Volunteer Leave, Gender Transition Leave, Well-being Leave Employee Recognition Program to recognise people who are demonstrating our values and company purpose Talent Referral Program Salary Sacrificing via Superannuation Employee Assistance Program Learning & Development opportunities, including educational assistance support Employee discounts - access discounted rates and offers from a variety of providers including Bupa and Microsoft Novated Car Leasing Culture at MUFG Pension & Market Services We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. How to Apply Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Opportunity to support primary health care initiatives and contribute to better health outcomes across Melbourne's north, west and inner-city regions.Full-time (1.0 FTE) Permanent roleRemuneration: Band 1 - $59,638.10 - $66,429.40 + 12% superannuation + generous NFP salary packaging options up to $18,550 Location - 737 Bourke Street, Docklands Victoria 3008, Close to Southern Cross Train Station, Onsite or Hybrid; WFH (2-3 days)You will provide essential operational and administrative support to the Primary Health Care Improvement (PHCI) team within the Health Systems Integration business unit. The PHCI team works to strengthen primary care to deliver integrated, person-centred, accessible, and coordinated care. Your role will be pivotal in supporting the team's day-to-day operations, calendar management, document preparation, and knowledge management systems to ensure efficient and effective delivery of programs and services.
This is an ideal role for an organised and proactive administrator looking to deepen their experience in primary health care support and contribute to better health outcomes for the community.About UsWe are North Western Melbourne Primary Health Network (NWMPHN), Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in Melbourne's northern, western and inner-city areas. We help people stay well by commissioning health services to deliver better and more accessible primary care.What are PHNs?PHNs have been established with two key objectives:increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomesImproving coordination of care to ensure people receive the right care in the right place, at the right time.At NWMPHN, we offer: Flexible working arrangements, including work-from-home options.6 days of additional leave per calendar year supporting work-life balanceNFP salary packaging options for up to $18,550Additional paid leave during end of year close period.Generous paid parental leave for all carersStay fit with access to 249+ gym and pool facilities via Fitness Passport Option to apply for additional purchased leave (48/52)Opportunities for professional development and career progression.Access to Employee Assistance ProgramsFor more information on Staff benefits, please visit: What will my typical week look like:Providing high-level administrative support to the PHCI team, including complex calendar and scheduling managementSupporting meeting coordination, minute-taking, and operational logistics for the Director and PHCI team.Drafting correspondence, sourcing information, and preparing documents and communications as requiredContributing to project support by developing resources, program documents, and communicationsAbout you:Strong organisational skills with demonstrated ability to manage competing priorities and deadlinesExcellent written and verbal communication skills, with experience drafting, reviewing, and editing documentsConfident in using technology and systems, including Microsoft Office SuiteExperience maintaining accurate records and developing systems for efficient workflow management.High level of professionalism in dealing with diverse stakeholders and maintaining confidentialityNWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers.We strongly encourage applications from Aboriginal and Torres Strait Peoples.We welcome applications from people with diverse backgrounds and lived experiences. If you bring curiosity, adaptability, and the right skills - even if you don't check every box in the responsibilities or qualifications section - we still encourage you to APPLY!Should you need any specific support or accommodations during the recruitment process or afterwards, please reach out to the HR team at .Candidates with valid work rights will be fully considered. The successful candidate will be required to undertake a National Police Check and Working with Children Check.

Description
The Financial Accountant will be responsible for the day-to-day management of accounting activities across our operating business units, including technical accounting matters and group reporting. Your focus will be on ensuring the accuracy, integrity, and timeliness of financial data to support strategic decision-making.Reporting directly to the Senior Accounting Manager, you'll contribute to the preparation of complete and accurate Weekly and Monthly Profit & Loss statements and Balance Sheets, while supporting group reporting and cost/allocation transfers across business units. In a period of exciting growth, this role is essential in maintaining strong financial processes and ensuring seamless data flow into our centralised accounting system.Key Responsibilities - Prepare, reconcile, and consolidate monthly BAS returns (GST, Fuel Excise, PAYG, FBT, etc.) for group companies, ensuring timely submission to the ATOAssist in the preparation of annual FBT returnsSupport the preparation of yearly tax schedules and tax-effect accountingCoordinate and prepare accurate monthly financial reportsMonitor and analyse the financial performance of individual operating activitiesProvide support on technical accounting matters and group reporting requirementsManage cost and allocation transfers across group entitiesPartner with and support stakeholders outside of Finance to help meet broader business objectivesContribute to the preparation of the annual budget and quarterly forecastsPerform monthly reconciliation of the general ledger and intercompany accountsAssist with year-end account preparation and resolve any audit-related issues Qualifications, Skills and Experience required: Degree in Accounting, along with professional qualifications (CPA, CA)Preferred experience in an accounting role within a multinational organizationExperience with Oracle Fusion an advantage Proven post-qualification 3-5 years of experience in financial accountingExperience with statutory accounts and consolidations is a plusStrong understanding of accounting systemsProficient in computer applications, including advanced Excel skillsExcellent written and verbal communication skills About DP WorldDP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer's door.In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.WE MAKE TRADE FLOWTO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Description
Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If so, we want you on our team! We're looking for Customer Service Officers (Hub Specialists) to join our superannuation contact centre team. In this role, you'll be the go-to expert for resolving complex member queries, supporting stakeholders, and driving continuous improvement in service delivery. This role will require you to work a rotating roster from 8am-8pm Monday to Friday. At MUFG we support work-life balance with a hybrid setup: 2-3 days in office (after initial training), the rest from home! What You'll Be Doing Deliver first-call resolution by anticipating member needs and taking full ownership of enquiries. Support with administrative tasks, system processing and written correspondence. Act as the first escalation point for challenging or sensitive cases involving members, beneficiaries, and trustees Investigate and resolve issues with professionalism and empathy Meet and exceed KPIs across calls, admin tasks, and written correspondence Collaborate with your team to share ideas, support goals, and contribute to a positive team culture Participate in ongoing training and proactively build your superannuation knowledge Stay informed on industry trends and legislative changes Support the Team Leader with high-priority requests, projects, and workflow management Identify risks and recommend process improvements to enhance service delivery Ensure all work meets quality standards and complies with regulatory requirements What You Bring Proven experience in customer service, ideally within superannuation or financial services Strong problem-solving and investigation skills Excellent communication-both written and verbal Ability to manage competing priorities and meet deadlines A proactive mindset with a passion for continuous learning Confidence in handling escalations and sensitive conversations A collaborative spirit and commitment to team success Ability to commit to 4 weeks' full-time training onsite. Why Join Us? Be part of a supportive, high-performing team Make a real difference in members' financial wellbeing Gain exposure to complex superannuation processes and stakeholder management Enjoy opportunities for professional growth and development

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!Support customers across orders, enquiries and resolutionsJoin a collaborative team at an iconic Australian brandDocklands location with career growth opportunitiesThe RoleJoin Bega Group's Customer Support team in Docklands and play a key role in delivering exceptional customer experiences. As a Customer Service Officer, you'll build strong relationships, manage enquiries and orders, and collaborate with colleagues across the business to ensure seamless service. This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and is looking to grow their career with an iconic Australian brand.ResponsibilitiesProvide warm, responsive customer support across phone and email channelsProcess customer orders accurately and within required timeframesManage shared inbox enquiries, ensuring timely resolution and follow-throughResolve delivery issues and coordinate positive customer outcomesPartner with internal teams to continuously enhance the customer experienceAbout youPassionate about delivering outstanding customer experiencesStrong communication skills with a collaborative approachHighly organised with excellent attention to detailComfortable working independently while contributing to team successExperience with Microsoft Office; SAP knowledge is advantageousBega Group Story Bega Group is home to many trusted and iconic food and beverage brands. Whether it's VEGEMITE on toast, a Dare on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day.Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and over 3000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future!
Life at Bega GroupCompany culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we're committed to fostering a supportive and agile work environment for our team.Join a dedicated, forward-thinking and innovative cultureGrow with us, through opportunities for career development and progressionContribute by giving back to your community through charities we partner withAccess to mental and physical health programs through our wellbeing portal and programsEnjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insuranceApplicationsAt Bega Group, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply to work at the Bega Group.We will accept applications from all people with the right to live and work in Australia.

Ongoing role Weekdays by arrangement - Flexible Please list your times and days of availability on the application form Why Choose to volunteer with Red Cross? You can help improve lives and create a positive impact in your community It's an opportunity to enhance your skills & knowledge & gain new experiences You'll be helping Red Cross to support vulnerable people across Australia The program The Finance Business Partnering (FBP) team plays a key role in supporting Red Cross programs to deliver vital services to the community. Accurate and consistent financial and program reporting ensures Red Cross can meet contractual obligations, maintain transparency and secure ongoing funding. This work enables programs to continue operating effectively and reach people who rely on our support. The opportunity As a volunteer supporting the Finance BP team, you will contribute to the accuracy and consistency of program reporting across multiple service areas. You will assist with reviewing data, ensuring documentation aligns with contract requirements and helping identify reporting gaps or inconsistencies.This role is ideal for someone with strong attention to detail, an interest in finance or program administration and a desire to support high quality service delivery. Red Cross will provide guidance, training and ongoing support to help you succeed in the role. Red Cross will ensure you have training, ongoing support and access to other opportunities within the world's largest humanitarian network. The impact Your contribution will directly help Red Cross meet funding and contractual obligations, which is essential to keeping community services running. By supporting accurate reporting, you will help ensure programs remain compliant, trusted and financially sustainable - ultimately enabling Red Cross to continue providing critical assistance to people across Australia.Your work will strengthen the organisation's ability to plan, deliver and improve services that make a meaningful difference every day. Application requirements For this role you will be required to undertake a National Police Check, which will be organised through Red Cross Further information To find out more about this opportunity please contact Joanne Tremonti on or via email . Thank you for considering volunteering at Red Cross. We also have great career opportunities, please visit our website at