Employer: AMK AUSTRALIA PTY LTD trading as Essential carersEssential carersDisability Support Worker - High Care / Personal Care
Location: Western Suburbs of Melbourne
Employment Type: Casual / OngoingWe are looking for an experienced and compassionate high-quality support to a participant with high physical support needs, including a spinal injury.This is a hands-on support role requiring someone who is confident and experienced in providing personal care and high-care support, while maintaining the participant's dignity, comfort, safety and independence.Key ResponsibilitiesProvide personal care assistance, including showering, washing, grooming, dressing and general hygiene support.Provide high-care support to a participant with a spinal injury.Previous experience supporting participants with spinal injuries or complex physical support needs is highly desirable.Assist with bowel care, including supporting the participant with their established bowel management routine, where appropriately trained and authorised.Assist with continence and catheter-related care as required and within the worker's training and scope of practice.Support with repositioning and personal care routines, ensuring the participant is comfortable and safe.Follow appropriate infection control and aseptic/clean practices where required.Maintain excellent hand hygiene and follow infection prevention and control procedures.Follow food hygiene and food safety practices when preparing or assisting with meals.Assist with maintaining a clean and hygienic environment, including ensuring floors and commonly used areas are kept clean and safe.Assist with dishes, laundry, linen changes and general household tasks as required.Support with meal preparation and keeping the participant's preferred food and drinks accessible.Provide social support and communication, engaging positively with the participant through conversation and companionship.Encourage participation and maintain a respectful, person-centred approach.Assist with basic household routines, including caring for two dogs in the home, such as feeding and walking them when required.Follow all relevant care plans, workplace procedures, NDIS requirements and health and safety practices.Complete accurate shift notes and communicate relevant information during handover.Essential RequirementsThe successful applicant should have:Previous experience working as a Disability Support Worker in a high-care environment.Demonstrated experience supporting people with spinal injuries or significant physical disabilities.Experience with personal care and complex support needs.Experience with bowel care is highly desirable.Understanding of infection control and hand hygiene.Understanding of food hygiene and safe food handling.Ability to maintain a clean, safe and hygienic environment.Good communication and interpersonal skills.Ability to engage respectfully and comfortably with the participant.Ability to work calmly and professionally in a home environment.Reliability, patience and a strong commitment to participant dignity and choice.Comfortable working in a home with two dogs.Meet & GreetA meet and greet with the participant will be arranged before commencement. This will provide an opportunity for the participant and support worker to meet, discuss expectations and determine whether the support arrangement is a good fit.ImportantThis role is best suited to a confident and experienced support worker who is comfortable providing personal care and high-level physical support.Training and competency requirements will be confirmed before the worker undertakes any specialised support tasks.How to ApplyPlease submit your resume and a brief cover letter outlining your experience and suitability for the role at

Lead financial reporting, compliance and balance sheet control for a complex, multi-entity businessYour new company
We are partnering with a large, well-established organisation to appoint a technically strong Financial Accounting Manager to support a busy reporting and compliance function.This is a hands-on leadership role suited to someone who enjoys owning the numbers, improving controls and working across a complex, multi-entity environment.
Your new role
Lead month-end reporting including group consolidation and variance analysisMaintain strong balance sheet control, including review and approval of reconciliationsOversee statutory reporting and tax compliance (FBT, income tax, and regulatory returns)Manage and develop a small finance teamAct as key contact for external auditors and tax advisorsDrive process improvements across reporting, controls and governanceWhat you'll need to succeed
CA/CPA qualified with strong financial accounting foundationsProven experience in a corporate or multi-entity environmentStrong technical reporting, compliance and reconciliation expertiseConfident stakeholder engagement skillsPrior team leadership or supervisory experience preferredWhat you'll get in return
Broad, high-visibility role within a complex businessStrong exposure to senior finance leadership and external stakeholdersOpportunity to step into a leadership role with genuine ownershipWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or for more information email Hays Business Director Finance - Adam Swinton at .
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Customer Service Team LeaderYour new company
This is an exciting opportunity to join a well-established and growing Australian business that supplies specialist equipment, materials and solutions to a broad range of commercial customers nationwide. With multiple locations across the country and a reputation for quality, innovation and customer service, the business has built a loyal customer base and continues to invest in its people, products and future growth.
Known for its collaborative and down-to-earth culture, the organisation fosters a work-hard, play-hard environment where initiative is recognised, success is shared, and employees are encouraged to contribute ideas and make an impact.

Your new role
Our client is looking for a Customer Service Team Leader for their growing branch in Melbourne's western suburbs. This is a permanent, full-time opportunity suited to an experienced customer service professional who enjoys leading from the front and being actively involved in day-to-day operations.
Reporting directly to the Branch Manager, you will oversee a small customer service team, while working closely with warehouse operations to ensure customers receive exceptional service and support. This is a hands-on leadership role where you'll be expected to roll up your sleeves, assist customers, support your team and drive positive outcomes across the branch.
Key Responsibilities
Lead, coach and support a small customer service teamServe customers at the trade counter and provide outstanding serviceRespond to customer enquiries regarding products, stock availability, pricing and deliveriesPrepare and follow-up quotations via phone and emailConduct proactive outbound calls to existing and previous customersProcess sales orders, stock transfers and customer requests accuratelyCoordinate closely with warehouse staff to ensure delivery expectations are metMonitor stock levels and analyse inventory reportsMaintain accurate customer and order information within the ERP systemContribute to a positive branch culture through leading by example.
What you'll need to succeed
Previous experience as a Customer Service Team Leader or Supervisor A strong customer-first mindset with the ability to build lasting relationshipsHands-on leadership style and willingness to work alongside your teamExperience in a retail, trade, manufacturing, distribution or customer service environmentStrong communication skills, both written and verbalHigh attention to detail and strong organisational skillsConfidence in learning technical products and systemsERP experience or the willingness to learn new systems quicklyAbility to manage competing priorities and support both reactive and proactive workloadsHonest, accountable and solutions-focused approach to work

What you'll get in return
Salary package up to $85,000 + SuperAnnual discretionary profit-share bonusPermanent Monday to Friday role (8:30am - 5:00pm)Stable and successful business with ongoing growthSupportive and collaborative team cultureOpportunity to develop your leadership career within a respected industry leaderComprehensive product and systems training

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

APS3 Participant Support Officer opportunity in FootscrayReasons to Apply - At a Glance
Australian Citizenship is required.
This role offers the chance to make a meaningful impact while building your skills in administration and customer service.Join a growing Federal Government agency with a strong focus on operational excellence and career development.Enjoy flexibility and stability, competitive hourly rate, and potential for extension or permanency,
Your New Company
Your organisation delivers a national support system for Australians living with disability, funding essential services tailored to individual needs and helping people achieve their goals. As a growing Federal Government agency focused on operational excellence, this role offers a chance to contribute to meaningful initiatives and take your career to the next level.
Your New Role
You will be responsible for:
Acting as the first point of contact for participants and stakeholders, providing clear advice and support.Managing and resolving participant matters by actioning planning tasks in line with relevant legislation.Delivering front reception support, including assisting with self-help kiosks and online services.Responding to enquiries via phone, email, and in person, and referring to appropriate services when required.Coordinating appointments and ensuring accessibility for all participants.Performing data entry, maintaining accurate records, and recording feedback and complaints in business systems.
What You Will Need to Succeed
The successful applicant will demonstrate:
Strong communication skills with the ability to engage empathetically with participants.A commitment to delivering high-quality customer service and supporting individuals with disabilities.Ability to manage multiple priorities efficiently and maintain attention to detail.Problem-solving capability to identify issues and develop practical solutions.Knowledge of disability services and frameworks (or willingness to learn).Ability to work collaboratively in a team environment and adapt to changing priorities. A compassionate and empathetic approach to supporting individuals with disabilities,
The Logistics
Opportunitiy based in Fooscray, VIC12-Month contract. with possibility of extension or permanency.Hourly rate of $38.89 + super.Full time contract - 5 days in officeAustralian Citizenship is required.
What You'll Get in Return
An opportunity to progress your career with a large Federal Government agency.A positive and open working culture, with training provided.Weekly pay cycle.Online timesheet submission and approval.Nominated superannuation fund.
What You Need to Do Now
If this role sounds like something you'd be interested in pursuing, click 'Apply Now' or forward your current CV to
Due to the high volume of applications we are currently receiving, we may not be able to respond to every phone call or email. We appreciate your patience and understanding during this busy period.