ADMINISTRATIVE ASSISTANT/DATA ENTRY CLERK

Job Description

Who We Are We are a dynamic, growth-oriented, and safety-focused company. Our organization has been deemed to be an “essential service” by providing collection and processing for Waste and Recycling that keep our communities clean and safe. With customer service and safety as our focus, we are looking for energetic and driven employees to support our growing company and play a crucial role in waste diversion. Emterra is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC), the Canadian Women Business Enterprise National Council (WBE), and WEConnect International. Who You Are You have a can-do attitude and take pride in delivering excellent customer service to our residential customers. You always bring your “A” game by being your best and by operating with integrity. Are you ready to jumpstart your career by joining one of Canada’s greenest employers and becoming part of the environmental solution? If so, apply now! Reasons to Apply, Stay and Grow with Emterra Group: With an eye to continued growth and steady employment, here are some of the reasons to work for Emterra Group. Competitive wage plus health benefits Ongoing support and resources to ensure your personal professional success Training and Development opportunities supplemented with a Tuition Assistance Program Paid vacation and time off Career stability and advancement are well within the reach of driven and motivated employees! Job Duties: Responds to customer inquiries by email, live chat, and through our online appeals process Prioritize calls according to urgency and importance Enters data in the computer system and maintains logs and records of calls, activities, and other information Maintains database by entering new and updated customer and account information Handles customer inquiries with courteous, professional phone skills Maintains customer confidence and protects operations by keeping information confidential General office duties including filing and other duties as required Good command in Microsoft Office Requirements: Excellent verbal and written communication skills Computer proficiency, including effective working skills of MS Word, PowerPoint, Excel , and e-mail Grade 12 or GED equivalency; job-related post-secondary education considered an asset Minimum 1-year previous experience working in a related office/administrative role/Data Entry Ability to multi-task and shift priorities as necessary Ability to work well under pressure and meet deadlines Experience in the waste management and recycling industry preferred A friendly personality combined with a “roll-up your sleeves and get it done attitude”! Emterra Group is an equal opportunity employer and encourages applications from all qualified individuals. We thank you for your interest, however, only those selected for an interview will be contacted. #J-18808-Ljbffr