Account Manager – Outbound Sales - Bunbury

Job Description

Account Manager – Outbound Sales - Bunbury JOB REF: FER657288 Excellent opportunity for individuals with high attention to detail and strong communication skills. Work for an industry leader. Permanent full-time role based in Bunbury. We’re here for better growth. At CSBP Fertilisers, we strive to create a sustainable environment that encourages better growth – for our people, growers, and communities. Agriculture has come a long way over the past 120 years, and CSBP Fertilisers has been there every step of the way. Part of Wesfarmers Chemicals, Energy & Fertilisers (WesCEF), we proudly display our Western Australian roots, yet firmly focus on the future. We take pride in the role we play in supporting growers and rural communities. Our ability to fulfill our corporate vision – trusted to deliver the best for growers – is underpinned by our commitment to product quality, agronomic expertise, operational agility, and the strong fabric we have woven in rural communities through long-term relationships and customer focus. Sustainability is key to WesCEF’s vision, and we are committed to operating responsibly, ethically, and maintaining our commitment to safety, environmental stewardship, and to the communities in which we operate. In 2020 we refocused organization-wide efforts towards climate-related opportunities and set an aspirational goal of achieving ‘net zero’ emissions in our operations by 2050. About the Role The Account Manager - Outbound Sales in Bunbury plays a key role in managing, retaining, and growing our portfolio of small business customers. This is a role where no day is the same. Your role will effectively manage, retain and grow CSBP Fertilisers' portfolio of small business customers as well as source new business opportunities. In doing so, some of the essential aspects of your role will be to drive profitable growth, retain/gain market share and financial objectives, and enhance the company’s reputation. In addition to this, whilst being predominantly office-based, you will also support some Customer Service Officer activities. Working closely with Account Managers, carriers, regional agronomists, depot managers, and other contacts to optimize the value of our CSBP products. As a trusted advisor, you will provide reliable and accurate advice on CSBP’s fertiliser products and services to help customers improve their businesses through the best-fit application of the products and services we offer. Key Responsibilities Manage and grow a portfolio of small-scale fertiliser customers. Drive outbound sales campaigns, including cold calling and lead generation. Provide technical advice on CSBP fertiliser products and services. Support Area Managers with digital tools like Decipher and NUlogic. Maintain strong relationships with customers, sales agents, and industry stakeholders. Assist with seasonal sales offers and other marketing initiatives. Maintain accurate customer records and provide key sales forecasts. Ensure compliance with safety and environmental policies. Assist with appointment booking and scheduling. Assist with contract entry and offer processing. About You To excel in the Outbound Account Manager role with CSBP, you must possess the following key attributes: Experience in sales, account management, or customer service (agriculture industry experience desirable). Strong relationship management and communication skills. Ability to identify new sales opportunities and drive business growth. Technical knowledge of fertiliser products or a background in agriculture is a plus. Proficiency in CRM systems and digital sales tools (or willingness to learn). Self-motivated, results-driven, and passionate about supporting farmers and rural businesses. We Value Our Employees By Offering: Competitive remuneration including allocation of Wesfarmers shares and participation in our annual incentive plan. Employer parental leave payment up to 18 weeks. Commitment to ongoing professional development and career opportunities across our diverse businesses and the Wesfarmers Group. Salary sacrifice opportunities, including novated lease vehicle packaging. Access to employee benefits across Wesfarmers including staff discounts at Bunnings, Kleenheat, Kmart, Target, and Officeworks and Wesfarmers Arts sponsored events. Why WesCEF Right now at WesCEF, we are looking for ambitious individuals eager for the chance to shine and thrive in their career. In return, we offer the recognition and reward you deserve for making a real impact every working day. We are committed to building a talented, engaged, and diverse team who reflect the communities we work within. Our work environment embraces a mix of thinking, skills, and experiences, which in turn helps us deliver innovation and improved business results. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people. We’re proud of how we develop and support our team, including offering flexible working hours. When you apply, please let us know if you are seeking flexibility. WesCEF operates across multiple locations, with our two major hubs being in Kwinana and Murdoch. We’re excited to share that our Murdoch office will be relocating to Perth CBD in late 2025. Our recruitment process considers your alignment to our company values and the requirements of the role. We also have several checks which may be conducted to demonstrate your suitability for the role including but not limited to psychometric assessment, police checks, medical, drug and alcohol testing, right to work check, qualifications, due diligence and/or reference checks. We reserve the right to commence the recruitment process prior to the closing date. It is recommended to apply as soon as possible. #J-18808-Ljbffr