Accounts and Operations Administrator

Job Description

European Bedding is a trusted market leader in the healthcare and lifestyle sector, known for delivering exceptional customer service and making a meaningful impact on clients' lives. We are also an NDIS-registered provider, dedicated to supporting individuals with disabilities through our high-quality products and services. Operating as a family-oriented, supportive small business, we take pride in fostering a positive and collaborative work environment. ROLE OVERVIEW We are seeking a detail-oriented and proactive Accounts and Operations Administrator to join our dynamic team. This role will provide accounts, sales administration and logistics/operations support to the team. Experience working with NDIS clients and systems is advantageous but not essential. KEY RESPONSIBILITIES Accounts Management: Assist in preparing invoices, including NDIS-related billing, tracking payments, and maintaining records in Xero accounting software. Process accounts and receivable, ensuring accuracy and timeliness. Reconcile accounts and prepare financial reports as required. Inventory Coordination: Work closely with the logistics team to ensure accurate tracking of stock and timely updates in our inventory management system (Cin 7). Support in monitoring inventory levels and processing orders as needed. Support in managing equipment trials and ongoing rental arrangements. Client Interaction: Assist with showroom client inquiries if required, providing excellent customer service. Handle phone and email inquiries, appointment scheduling, and other correspondence. Handle customer transactions, including account-related queries. General Office Duties: Maintain and update company records, files, and databases. Be a team player, willing to roll up your sleeves and assist colleagues with various tasks as needed. Support the broader team with shared responsibilities to ensure smooth operations in a small business environment. Flexible Working Arrangements Full Time / Part Time Role For the right candidate, we are open to the possibility of flexible working days and hours during Monday to Friday that may fall outside the traditional 9–5 schedule. Qualifications and Skills: Proven experience in accounts and administrative roles. Proficient with Xero accounting software and MS Office. Experience using Inventory Management Software (Cin 7 or similar) is advantageous. Knowledge of NDIS systems and processes is advantageous. Excellent organisational skills and attention to detail. Strong communication skills and a customer-focused attitude. Ability to multitask and prioritize in a fast-paced environment. A proactive and team-oriented mindset. No Visa work restrictions. What We Offer: A supportive and family-friendly work environment. Opportunities for skill development and growth within a well-established business. Flexible working arrangements to accommodate personal needs. A competitive salary package based on experience. Join Our Team: If you’re organised, self-motivated, and passionate about providing excellent accounts, sales, administration and operations support, we’d love to hear from you. Please submit your CV and a cover letter to , detailing why you are the ideal candidate for this role. #J-18808-Ljbffr