Administration – Scheduling & Bookings

Job Description

Join Our Award-Winning Team at GC Pest Control! Are you a proactive, detail-oriented, and customer-focused professional? Do you thrive in a fast-paced environment where scheduling, multitasking, and client engagement are key? If so, GC Pest Control wants YOU to join our team as an Administration – Scheduling & Bookings . Why Join Us? At GC Pest Control, we’re more than just a pest control company; we’re customer-centric bug warriors with over 1000+ 5-Star Google Reviews. Award-Winning Team: Australian Trades Small Business Champion Winner & Finalist and Pest Manager of the Year Finalist 2024 Great Work Culture: Team events like Mini Golf, Axe Throwing, Sailing, and Family Picnics! Employee Perks: Team rewards and a positive supportive work environment. About the Role As our Administration – Scheduling & Bookings, you’ll be the heartbeat of our office—the key link between our clients and our pest control technicians. Your role will include: Scheduling & Coordination: Efficiently book and manage technician schedules to ensure smooth daily operations. Client Communication: Answer inbound calls, assist customers with enquiries, and provide exceptional service. Lead Management & Follow-Ups: Engage with potential customers to convert enquiries into bookings. Data Entry & Workflow Management: Accurately record bookings, job details, and technician assignments in our system. Invoicing & Payment Assistance: Assist with invoicing, follow-up on outstanding payments, and ensure accurate financial records. Proactive Client Engagement: Follow up with clients for service reminders and maintain customer relationships. About You To thrive in this role, you should be: Highly Organised: Able to manage multiple tasks while maintaining accuracy. A Strong Communicator: Confident and professional over the phone and via email. Proactive & Adaptable: Able to think on your feet and find solutions in a fast-paced environment. Tech-Savvy: Comfortable using job scheduling software, CRMs, and Microsoft Office. Team Player: A positive attitude and a willingness to collaborate with others. Experience in scheduling or administration within the service industry (such as pest control, trades, or home services) is highly preferred. Why Work With Us? Full-Time Stability – Secure a long-term role with a growing company. Join a Trusted & Highly Rated Company – Be part of an award-winning team with 1,000+ 5-star Google reviews, known for exceptional service and customer satisfaction. Supportive Team Culture – Work in a fun, energetic, and inclusive environment. Immediate Start Available – We’re ready to welcome the right candidate ASAP! Onsite Parking Ready to Apply? If you’re ready to kickstart your career with a company that values your skills and contributions, apply now! Apply via Seek or send your resume to . We can’t wait to meet our next superstar Office Administrator – Scheduling & Bookings! Seniority level Entry level Employment type Full-time Job function Administrative Industries Consumer Services #J-18808-Ljbffr