Administration Officer – Elder in Residence

Job Description

Administration Officer – Elder in Residence Knowmore Legal Service is seeking an Administration Officer to provide administrative support to the Elder in Residence. The role is designed to assist in managing day-to-day activities, ensuring smooth operations, and enabling the Elder in Residence to deliver culturally informed legal services. This is an identified position for Aboriginal and/or Torres Strait Islander candidates, in accordance with the provisions of the Anti-Discrimination Act, to ensure representation and cultural understanding within the team. The Administration Officer will be responsible for calendar management, secretarial support, data entry, time management, and general administrative duties. The role is based at Knowmore’s Sydney office and requires the successful candidate to work 4 days a week, 5 hours per day. Duties and Responsibilities Calendar Management: Schedule and coordinate meetings, appointments, and events for the Elder in Residence, ensuring timely reminders and preparations. Manage conflicting schedules and prioritize urgent appointments or events. Ensure that all relevant documents and materials are prepared in advance for meetings and engagements. Administration Support: Provide administrative support for the Elder in Residence, including handling correspondence (emails, letters, and phone calls) as required. Draft, edit, and proofread documents and correspondence. Take meeting minutes, ensuring clear and accurate records of discussions, action items, and follow-up points. Maintain an organized filing system for important documents and records. Data Entry & Record Keeping: Input data accurately into relevant systems, ensuring all information is up to date. Maintain confidential records in line with Knowmore's privacy and confidentiality policies. Support the Elder in Residence with maintaining accurate and accessible data on client matters and legal services provided. Time Management & Workflow Support: Assist the Elder in Residence with time management by organizing and prioritizing daily tasks. Ensure deadlines are met and that administrative processes run efficiently. Help track and manage workloads, providing support where required to meet timelines. General Administrative Tasks: Assist with organizing and setting up for events, workshops, or community outreach initiatives, including logistics and preparation of materials. Ensure the office environment is maintained in an orderly and efficient manner. Perform other administrative duties as assigned by the Elder in Residence or management team. Organisational Obligations: Share our values and have a strong commitment to improving the lives of survivors of child abuse. First Nations cultural competency – to work in ways that recognise and counteract privilege and bias, and appreciate the values, traditions, belief systems, and experience of First Nations People . Demonstrate an active and dedicated commitment to Knowmore’s Purpose, Vision and Values. Commitment to working within and supporting Knowmore’s practice framework (trauma-informed culturally safe, person-centred). Comply with Knowmore’s Policies and Procedures. Observe all legal and legislative requirements. Ensure a high level of confidentiality and integrity. Assist in the development of, and participate in Knowmore’s initiatives, projects and events. Cultivate productive and collaborative working relationships and outcomes through open and inclusive planning, continuous improvement and transparent work practices. Liaise with others in a professional, respectful and constructive manner. Take reasonable care to protect their health and safety and the health and safety of others. Engage in professional supervision and other reflective practice opportunities as required. Qualifications and Other Requirements Cultural Competency: A strong understanding and connection to Aboriginal and/or Torres Strait Islander culture, values, and communities. Demonstrated experience in an administrative or support role, with knowledge of calendar management, data entry, and document management. Organizational Skills: High attention to detail, with the ability to manage multiple tasks, prioritize effectively, and meet deadlines. Communication Skills: Strong written and verbal communication skills, including the ability to take clear and accurate meeting minutes and correspondence. Time Management: Ability to manage time effectively, providing consistent support to the Elder in Residence and ensuring tasks are completed in a timely manner. Confidentiality & Discretion: Understanding of the importance of confidentiality and the ability to handle sensitive information with discretion. Technical Skills: Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and experience with office management systems and databases. Holding a satisfactory National Police Records Check and a Working with Children Check. Working Conditions This is a part-time position, working 4 days per week with 5 hours each day. The role is based at Knowmore’s Sydney office. The position is identified for Aboriginal and/or Torres Strait Islander applicants as prescribed under the provisions of the Anti-Discrimination Act. Application Process To apply for this position, please submit your resume and a cover letter addressing the key responsibilities and selection criteria. Applications can be sent to by 28 February 2025. #J-18808-Ljbffr