Administration Officer (After Hours), Queensland Health

Job Description

Join our dynamic team as a permanent Administration Officer (After Hours), where you'll play a crucial role in providing essential administrative support to our wards.Work to address enquiries and offer information and assistance to staff, patients, and visitors to ensure efficient service delivery within the hospital environment. Support nursing and medical staff by coordinating all patient movements, contributing to smooth patient flow.Rockhampton Hospital, a 305-bed facility and the main referral centre for CQ, offers integrated cancer care in a newly built, state-of-the-art facility. It serves as a hub for patients from surrounding hospitals like Gladstone and Emerald.Apply now! About the role: Respond to enquiries and provide information and assistance to staff, patients and visitors to facilitate effective service delivery within a hospital setting. Contribute to patient flow by performing a support role to nursing and medical staff, coordinating all patient movements. About you: Respond to general reception enquiries on the ward by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and staff. As the primary contact on the ward, assist and direct visitors by accessing patient information and providing an effective and courteous front counter service. Assist with patient discharges and transfers through timely coordination of all required paperwork, transport and updating of hospital information systems. Prioritise workload effectively and perform duties responsibly in the absence of supervision. What we offer: Total remuneration value of up to $97,656 is comprised of: An hourly rate between $38.81 - $43.16 p.h. 12.75% employer superannuation contribution 17.5% leave loading Additional Benefits Ongoing Professional Development and Education Opportunities Flexible Work-Life Balance and Variety Generous Salary Sacrificing Options Employee Assistance Program (EAP) Discounted Private Health Insurance Fitness Passport Vaccine Preventable Diseases (VPD) requirements: It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description. How to apply: To apply, please submit the following: Your current CV or resume, including referees. A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description. Any additional forms / evidence as attached or listed on the Role Description. Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements. Applications close: Sunday, 16 February 2025 Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022. #J-18808-Ljbffr