Administration Officer, Queensland Health

Job Description

Are you a compassionate, detail-oriented individual who thrives in a busy, client-facing role? Join the Darling Downs Health team as an Administration Officer in Toowoomba, where you'll make a real difference in the community. As part of the BreastScreen Queensland service, you'll provide vital administrative support while working in a collaborative, supportive environment. Your dedication and skills will directly contribute to exceptional client care and a positive impact on the community. In this role, you'll be the friendly face and first point of contact for our clients, visitors, and staff. Whether greeting someone in person or over the phone, you'll ensure every interaction is professional and compassionate, keeping client-centred care top of mind. You'll juggle multiple tasks like booking appointments, maintaining accurate records, managing office supplies, and handling incoming mail, all while keeping the workflow efficient and organized. When conflicts or challenges arise, you'll use your initiative to resolve them calmly and effectively, with a focus on teamwork and communication. You'll also have the opportunity to train and mentor other staff, fostering a positive environment where everyone works together to achieve high standards of care. Whether you're working independently or collaborating with the team, every part of your day will be centered on delivering the best possible experience for our clients and supporting the success of the service. Let's talk about you! Our ideal candidate will be someone who can inspire the following: Compassion – you will engage with others and demonstrate empathy, care, kindness, support and understanding. Integrity – you are open, honest, approachable, equitable and consistent in everything we do. Dignity – you treat others with respect, display reasonableness and take pride in what you do. Innovation – you embrace change and strive to know more, learn more and do better. Courage – you respectfully question for clarity and have the strength and confidence to Speak Up. Why Us? Darling Downs Health's (DDH) region is a large geographic area covering approximately 90,000 square kilometres across Southeast Queensland. We are one of the largest employers in the region, with a diverse team of more than 6,000 staff. We deliver frontline health services across our 30 facilities and care for nearly 300,000 people, support the birth of almost 3,000 babies and perform more than 15,000 breastscreens. We offer rewarding career opportunities across a wide range of clinical and non-clinical areas throughout our health service and pride ourselves on providing a work culture that values and respects diversity in the workplace. We also believe that all our employees should be treated fairly, with dignity and with respect. DDH is committed to providing a safe, secure, supportive, and inclusive workplace. Competitive wages, salary packaging and leave entitlements Education opportunities, Study and Research Paid parental leave Employee Assistance Program (EAP) Discounted Private Health Insurance Fitness Passport Work-Life Balance, Variety and Flexibility Generous Salary Sacrificing Applicants are to apply online and supply the requested documentation. Find out more about us! For more information about Darling Downs Health, please go to . We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. #J-18808-Ljbffr