Administration Officer, Financial Supervision

Job Description

APS level 5 - Ongoing role Adelaide, Brisbane, Canberra, Melbourne or Sydney The Aged Care Quality and Safety Commission has an exciting ongoing opportunity for experienced Administration Officers that can support a busy and demanding team.The position will provide day-to-day operational administrative support of a broad range of tasks to the team including independently responding and prioritising moderately complex to complex mailbox enquiries and assessing matters that require timely escalation. The role will also prepare, review and distribute accurate and well-written draft briefings, reports and correspondence to stakeholders as required.Administration Officers will develop, implement and monitor regulatory practices, operational frameworks, policies and procedures and new guidance materials including leading key projects to improve operational workflows and processes.The successful candidate will have sound judgement, analytical skills and problem-solving skills with the ability to liaise, consult, negotiate and advise internal and external stakeholders on complex or sensitive matters.The position may be based in Adelaide, Brisbane, Canberra, Melbourne or Sydney depending on the successful candidate.ABOUT OUR TEAM The Financial and Prudential Supervision section is responsible for monitoring approved providers’ (provider) financial viability and monitoring any prudential risks identified in provider’s Annual Prudential Compliance Statement (APCS).The section monitors providers’ financial viability risk to ensure providers are managing their financial risks in a proportionate manner. The section coordinates the use of third-party resources designed to support provider restructuring and to identify and implement opportunities to improve operational efficiencies that benefit consumers. The section liaises with the Department of Health and Aged Care around referrals of providers that meet the Department’s criteria for consideration of funding support. They also review and assess provider’s APCS to ensure appropriate actions have been taken or where they identify risks and non-compliance, they refer these providers to other areas of the Commission as required.BENEFITS OF WORKING WITH US Competitive salary and superannuation $83,048 - $89,813 plus 15.4% superannuation Generous working conditions and leave Flexible working arrangements available 4 weeks annual leave 18 days personal/carers per annum Flextime leave Focus on employee health and wellbeing Access to discounted health and fitness program (fitness passport) Subsidised eyewear Free annual flu vaccinations Wellbeing check-ins Commitment to learning and development Support for relevant external training and study assistance for staff career development KEY ACCOUNTABILITIES Proactively provide day to day operational administrative support to the team, including management of team calendars, organising travel arrangements including the acquittal of associated expenses and credit cards, monitoring various media for intelligence and reporting. Work independently in managing the group mailboxes, assessing, prioritising and responding to moderately complex to complex in nature enquiries, tasks and requests in alignment with Strategic objectives, whilst determining which issues require escalation to the Assistant Director/Director. Manage work priorities while displaying strong level of independence and accountability in managing work while providing technical and strategic guidance to others. Apply strong knowledge and offer subject matter expertise with the development, implementation and monitoring of regulatory practices, operational frameworks, policies and procedures and new guidance materials including enhancing workflow efficiency and effectiveness. Maintain and update team’s SharePoint page to ensure the section has access to accurate information that is easy to navigate and that is aligned with the Commission’s policies. Undertake secretariat duties including scheduling multiple meetings with Department colleagues with thorough preparation, tracking and timely provision of necessary materials and documents. Prepare, review and distribute accurate and well-written draft briefings, reports and correspondence to stakeholders as required, ensuring clarity and transparency. Build and maintain key relationships with internal and external stakeholders including liaising, consulting, negotiating and advising stakeholders on moderately complex and/or sensitive issues. Exercise discretion and maintain appropriate privacy and confidentiality in handling highly sensitive information, and ensuring all communication and documentation is managed appropriately. Under limited supervision, undertake moderately complex to complex in nature projects to improve work practices by establishing clear plans and timeframes. Provide thorough procurement support to the team, ensuring all processes and transactions are handled efficiently, accurately and to high standards. ELIGIBILITY REQUIREMENTS Key capabilities Experience in an administrative assistant, executive assistant and/or secretariat support role in a demanding and dynamic office environment. Sound judgement, analytical skills and problem-solving skills to respond to moderately complex to complex matters including escalating significant risks to Assistant Director/Director. Strong knowledge of developing, implementing and monitoring regulatory practices, operational frameworks, policies and procedures and new guidance materials. Highly developed written communication skills with the ability to prepare well-written and accurate draft briefings, reports and correspondence to stakeholders. Strong stakeholder management and interpersonal skills with the ability to liaise, consult, negotiate and advise internal and external stakeholders on moderately complex or sensitive matters. Advanced Microsoft Office suite skills including Word, Excel, Outlook and SharePoint. Strong organisational, time management and attention to detail skills, including the ability to work both independently and as part of a team to manage competing priorities in line within agreed deadlines. Project management or project coordination experience undertaking moderately complex to complex projects under limited supervision. Position eligibility be an Australian citizen satisfy a National Coordinated Criminal History Check satisfy pre-existing medical condition declaration HOW TO APPLY To apply, please select the Begin icon below and submit your application by 11:30 pm (AEDT) Tuesday 18 February 2025 . As part of your application, you will need to provide:your resume (up to 3 pages maximum) a statement (up to 500-words maximum) with examples demonstrating how you meet the key capabilities and key accountabilities for the role as described in the Position Description. You are encouraged to apply the STAR model when preparing your response against the key capabilities and key accountabilities of the role including where relevant consideration of the APS5 Integrated Leadership System capabilities. More information to assist you with your application can be found in the Candidate Pack and APSC Cracking the Code.Please note, applications that do not provide a resume and statement will not be assessed and will not progress to the next recruitment stage.SELECTION PROCESS TIMEFRAMES Shortlisting outcomes: 28 February 2025 Interviews: 6 – 7 March 2025 Selection outcomes: 28 March 2025 Where there are delays in the selection timeframes, candidates will be notified.MERIT POOL A merit pool of suitable candidates may be created from this selection process. Suitable candidates placed on the merit pool may be contacted in relation to identical or similar vacancies on an ongoing basis at the Commission, or the broader APS, within 18 months from the start date of this advertisement.DIVERSITY AND INCLUSION The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.#J-18808-Ljbffr