Administration Officer I Aged Care

Job Description

Add expected salary to your profile for insights Williams Landing Aged Care Residence is a purpose-built home with state-of-the-art facilities, providing our residents with a perfect blend of modern, alluring, and brilliantly designed infrastructure, offering comfort. The residence offers soothing greenery and spacious rooms that are safe and support well-being. We are committed to providing our residents with the best of everything. We are currently seeking an experienced and capable Administration Officer to join our care team in a permanent full-time capacity. The ideal candidate will demonstrate commitment to a customer service approach whilst ensuring work completion and an eye for detail. Key Responsibilities: Handling reception duties, including phone and direct contact with visitors, residents, staff, and contractors. Coordinating admissions and discharges of residents. Accurate invoicing, reconciliations, and order processing. Managing hiring documentation onsite, processing police checks, creating contracts, and assisting with employee onboarding using the existing systems. Managing mail, couriers, deliveries, correspondence, and documentation. Proficient with MS Office – Word, Excel, PowerPoint, and other software. Qualifications and Attributes: Exceptional communication and telephone skills. Ability to work collaboratively with the team and key personnel to obtain the best results. Demonstrated efficiency in administration skills. Familiarity with rostering processes or roster management. Outstanding and warm personalised customer service skills. Ability to maintain the confidentiality of all company, resident, and employee matters. Proficiency in using technology and software, including rostering systems and reporting. High standard of personal and professional presentation. Valid Driver's License. What We Offer: Competitive pay rate in the industry. Generous Reward and Recognition program offering cash incentives of $5000. Supportive team environment providing stability and consistency to your work. Referral program rewards for bringing in talented individuals. Rostered hours provided a fortnight in advance, with occasional short-notice coverage required; penalties apply per the Aged Care Award rate. Apply now and become part of our compassionate team dedicated to enriching the lives of our residents. Please submit your application via SEEK addressed to the Facility Manager. A satisfactory Police Clearance Certificate is required as per the Aged Care Act 1997. We do not consider applications from recruiters. How do your skills match this job? Your application will include the following questions: Which of the following statements best describes your right to work in Australia? Do you have experience in administration? Do you have customer service experience? What's your expected annual base salary? Elderly Care is a resident-centric organisation committed to creating a workplace where every team member feels valued, respected, and empowered to make a difference. We provide an inclusive and fulfilling work environment that recognises and rewards outstanding contributions. We also offer career growth opportunities, including workshops, traineeships, and mentoring programmes. #J-18808-Ljbffr