Administration Officer - Neonatal Services

Job Description

Job no: 893815Work type: Part timeLocation: Adelaide CBDCategories: Administration, Business and Management Women's and Children's Health Network, Women’s and Babies’, North Adelaide (5006) Salary/Classification - ASO2 - Administrative Services Officer L2 - $ 58,709 to $63,154 Employment Part time - Ongoing Permanent (0.4FTE) About the Opportunity We currently have an exciting opportunity to join the Neonatal Services - NICU team as an Administrative Assistant where you will be responsible for: Answering incoming telephone calls dealing with routine patient enquiries in consultation with clinical staff to ensure appropriate information is conveyed or re-directed appropriately. Ensuring admissions and transfers are completed in a timely manner. Providing a high standard of customer service including maintaining appropriate work performance in all associated tasks in accordance with established work practices and procedures. Prioritising work, meeting deadlines, and working in a highly pressured/high activity area. Working collaboratively with other health staff across various professional backgrounds to ensure business needs are satisfied and delivered effectively and efficiently throughout the WCHN. Maintaining patient confidentiality, security of the medical record, and associated patient information by adhering to the principles of release of Freedom of Information. About You To be successful in this role, you will have: Ability to work independently, as part of a team, and to function in and promote a multi-disciplinary team approach. Excellent communication skills including the ability to communicate effectively with consumers, staff, external agencies, and members of the public, both face to face and over the telephone demonstrating a high level of interpersonal skills. Demonstrated experience to set priorities, troubleshoot, work to deadlines, and perform all duties effectively and with a high level of accuracy. Knowledge of office management and administrative procedures and systems. Ability to work without direct supervision, accepting full responsibility for the accurate and efficient completion of each task. What WCHN Can Offer You Relocation financial support may be negotiated, subject to eligibility. Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year. Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia). Free public transport for SA Health Metropolitan Hospital workers to and from the Women’s and Children’s Hospital. Access to generous leave provisions and professional development opportunities. Support for you and your family via our Employee Assistance Program. About Us The Women’s & Children’s Health Network is the state’s leading provider of best practice health care for women, babies, children and young people across South Australia. Join our patient-centred team and contribute to providing South Australia’s women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs. Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network. Want to know more about WCHN opportunities? Click Here to discover how you can Realise your Potential and join one of the many teams at the Women’s and Children’s Network to make positive change in our community. Application Instructions You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'. It is recommended to allow enough time to complete the whole application as the system times out after one hour of inactivity. Enquiries: Sandy Rigby Position: Administration Manager Women's and Babies Division Phone: 81617509 E-mail: Application Closing Date : 21/02/2025 – 11:55pm #J-18808-Ljbffr