CHU Service Administration Coordinator
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Administration & Service Coordinator
Salary:
30.00 - 60.00
Posted:
08-03-2025
Category:
General HR
Port Macquarie,
Job Description
Be the key link between customers and our field team!Competitive Salary – We value your skills and pay accordingly! Full-time, Monday to Friday, 8:00 am – 4:30 pm Join a well-respected local plumbing company in Port Macquarie! Your New Role:Are you a highly organised multitasker who thrives in a fast-paced environment? We’re looking for an Administration & Service Coordinator to play a crucial role in ensuring our jobs run smoothly from customer enquiry to job completion. You’ll be the first point of contact for our clients, managing job scheduling, liaising with our field team, and keeping operations efficient.Key Responsibilities:️ Customer & Job Coordination: Be the first point of contact for inbound customer calls and emails. Create and schedule jobs, ensuring they are allocated to the right field technicians. Communicate with customers to provide updates on job progress. Follow up on quotes to drive conversions. ️ Operational Support: Manage the status of all pending, progress, and completed jobs to meet KPIs. Ensure all materials are ordered, receipted, and ready for use. Work closely with field technicians to ensure jobs are completed efficiently. Keep accurate records of customer interactions, service actions, and job details. Assist in the coordination of facility management contracts. ️ Team & Supplier Liaison: Collaborate with the management team to ensure operational efficiency. Work with suppliers to ensure stock is available and delivered on time. Assist the accounts team with operational information to streamline invoicing. What You’ll Need to Succeed:Proven experience in administration, service coordination, or a similar role.Excellent communication skills and a passion for delivering outstanding customer service.Strong attention to detail, organisation, and time management skills.Ability to manage multiple tasks and work autonomously in a fast-paced environment.Proficiency in Microsoft Office (Excel, Outlook, Word) and experience with job management software (e.g., Simpro) is highly regarded.Why Join Carrick Plumbing? Work with a supportive and collaborative team. Enjoy a balanced lifestyle in beautiful Port Macquarie. Be part of a respected business known for quality and reliability. About Us: Founded in 2006, Carrick Plumbing has built a reputation for delivering high-quality plumbing services across Port Macquarie and beyond. From emergency repairs to large-scale commercial projects, our expert team is committed to providing outstanding service with professionalism and integrity.Ready to Apply? If you’re a customer-focused, highly organised professional looking for a dynamic and rewarding role, we’d love to hear from you!Apply now with your resume and short cover letter.Please note: Successful candidates may be required to undergo National Police Clearance, and psychometric testing. #J-18808-Ljbffr
Job Details
Salary: 30.00 - 60.00
Posted: 08-03-2025
Category: General HR
Port Macquarie,
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