Administration Support Officer (Maternal Child Health) - 4 days a week!

Job Description

Administration Support Officer (Maternal Child Health) - 4 days a week! Posted: 13/02/2025 Closing Date: 27/02/2025 Job Type: Contract Job Category: Administration and Office, Government, Defence & Emergency, Health, Medical & Pharmaceutical ABOUT US Moira Shire Council is an innovative and progressive local government organisation committed to serving the needs of communities across a large regional shire located on the Murray River almost 3 hours north of Melbourne. Extending from the iconic Barmah Forest along the Murray River our region includes four major towns - Cobram, Numurkah, Nathalia and Yarrawonga, one of Victoria’s most popular holiday destinations. We are a team of diverse individuals who enjoy many lifestyle benefits of working for Moira Shire Council. Some of these benefits include: A family-friendly workplace that lives by our values of Respect, Integrity, Accountability, Honesty, and Teamwork Access to annual flu shots. Annual skin checks. Opportunity to salary package. Opportunity for flexible work arrangements. Out of hours Social Club. Access Employee Assistance Program. Can and soft-plastic collection. The ability to make a tangible difference to your community. 16 weeks paid parental leave for primary caregiver and 6 weeks for secondary carer. Please note all benefits are considered individually for roles on a pro-rata basis. Temporary and part-time roles may not be eligible for all inclusions. Moira Shire Council is an Equal Opportunity Employer offering flexible work arrangements for employees in a family-friendly workplace. Moira promotes a workplace that actively seeks to include, welcome and value the contributions of all people and encourages people with a disability, Aboriginal Australians, young people and people from culturally diverse backgrounds to apply. Key Responsibilities and Functions Administrative Support Provide efficient and effective administrative services and support to assist in the achievement of organisational objectives and service improvement. Enhance the image of the Council to both internal and external customers. Support Team Leader and all MCH officers to enable effective time management and prioritisation of workloads. Maintain records and provide timely production of reports for Council. Provide an effective customer service and point of contact for all client and customer enquiries and receive, assess and initiate action on inquiries and requests. Manage the central booking system, Child Development Information System (CDIS), for each of the Maternal and Child Health centre’s including managing the MCH central booking line. Process birth notifications on a daily basis. Coordinate MCH Nurse and Centre calendars. Upload client test results, referrals, birthing summaries, reports, letters and consent forms and other documents from CM9 into CDIS. Assist with Maternal and Child Health reporting requirements. Review Maternal and Child Health Service and Local Playgroup brochures and update as required. Administer Enhanced Maternal and Child Health (EMCH) and Sleep and Settling (SAS) referrals, coordinate EMCH and SAS bookings, oversee the EMCH and SAS active client list, manage the EMCH nursery equipment program and fulfil EMCH and SAS requirements, including updating CDIS. Organise Maternal and Child Health meetings, Sleep and Settling catch-up, post First Time Parent Group catch-ups. Enhanced Maternal and Child Health meetings, including circulating agendas and minutes and storage of the minutes in CM9 according to titling protocols. Coordinate specialist Maternal and Child Health sessions including Sleep and Settling Groups, New Parents Groups, Circle of Security, and other programs as they arise. Update nursing legislative requirements within the workforce register including yearly AHPRA checks and other mandatory qualification checks. Update and send invitation flyers for First Time Parents Group, Circle of Security, Sleep and Settling Group and other programs as they arise. Manage and record nurse training requirements and assist with allocating mandatory training modules. Participate in ongoing and relevant education and training. Oversee Maternal and Child Health Service, Sleep and Settling, New Parents Group and Circle of Security Surveys through Survey Monkey and apply any changes as required. Record results in CM9 and report monthly at MCH Team Meeting. Report any new notifications of vulnerable children to the MCH Team Leader and Community Development MCHN for recording on the Nurses Alert List. Oversee nurse training and conference bookings and requests and update relevant documents. Manage and record CRM’s on a monthly basis, including following up progress and reporting monthly at MCH Team Meeting. Update TV Presentation monthly with current events, groups, Immunisation sessions, and other MCH/Immunisation news and communication. Prepare and complete requisitions / purchase orders or administrative finance and budget processes as required, and manage the MCH Team Leader corporate credit card. Review and update the MCH Policy and Procedure Manual, Nurses Information Folder and Administration Procedure documents. Oversee the updating, creation, review and approval of Maternal and Child Health publications, templates, consent forms and resources and update public information and information access points including at Council Service Centres, Website, Facebook and Instagram. Summarise any procedural changes to Maternal and Child Health staff and provide resources to assist with any transitions or changes. Coordinate logistics of Maternal and Child Health Service including resources and supplies, Key Age and Stage Resource packs, staffing, logging CRM Requests, overseeing Maternal and Child Health emails and calendar, managing fleet books and providing team with initial IT support. Handle confidential enquiries including redirecting from Child Protection workers. Review and update 12 Month Birthday cards as required and post to relevant clients monthly. Provide backup support with Immunisation sessions, enquiries, requirements, booking appointments and uploading data. Desired Skills and Experience Key Selection Criteria Certificate in Business Administration or relevant experience in a clerical/administration/reception role. An understanding of services provided by Council’s Maternal and Child Health, Immunisation and Well-being, Health and Culture unit. Highly developed computer skills and ability to support other Council Officers in IT systems. Excellent communication skills, and interpersonal skills including the ability to display empathy, be flexible and dependable whilst demonstrating a commitment to continuous improvement. Demonstrated aptitude to resolve problems and think critically. Prior experience in or an understanding of a clinical setting. Current Level First Aid or the ability to obtain. Current Working with Children’s Check and National Police Check or the ability to obtain. #J-18808-Ljbffr