Aged Care Support Specialist
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Aged Care Coordinator | Client Support Services
Salary:
80.00 - 100.00
Posted:
27-01-2025
Category:
Customer Service
City of Brisbane,
Job Description
Aged Care Coordinator | Client Support Services Join All Aged Care in Brisbane as Care Coordinator! About Us: All Aged Care is a dedicated non-profit provider of personalised, in-home aged care services. Our mission is to empower our clients to maintain independence with dignity. We uphold core values of duty, trust, and respect, delivering tailored care that meets diverse cultural needs. Who We Need: We are looking for a motivated, dynamic, and customer-focused Care Coordinator to join our team at our Spring Hill office. The ideal candidate will have demonstrated experience in intake and onboarding of CHSP Clients and a genuine passion for providing support and exceptional customer service to individuals over the age of 65 years. Key Responsibilities: Manage the intake process for new CHSP clients. Handle all administrative tasks related to client intake, including paperwork, data entry, and documentation. Provide excellent customer service to clients, families, and stakeholders, ensuring all inquiries are addressed promptly and professionally. Coordinate with Reception and the CHSP Care Team to ensure seamless communication and service delivery. Assist with scheduling of home support for CHSP clients. Maintain accurate records and databases, ensuring compliance with Aged Care standards. Assist in the preparation of reports and other documentation as required. Support the CEO with additional tasks and projects as needed. To be successful in this role you will have: Minimum 1 year experience in client coordination. Genuine passion for caring for the elderly. Self-motivated with a 'can do' and flexible attitude. High level communication, analytical, problem-solving, and organizational skills. Ability to work with people from a wide range of backgrounds and cultures. Eagerness to network and promote our services. Proficiency in using computer systems including MS Word and Excel. Valid Driver's License. Full rights to work in Australia. National Police Check. Why Join Us: Join a supportive team committed to making a difference in the lives of our elderly clients. You'll have opportunities for professional growth and development in a rewarding non-profit environment. Application Process: If you are passionate about aged care and meet the above criteria, please submit your resume and cover letter addressing your suitability for the role. #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 27-01-2025
Category: Customer Service
City of Brisbane,
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