Applications Analyst

Job Description

Job Benefits: Permanent full-time position Hybrid and flexible working; WFH and from modern, open plan offices. We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment Reward and recognition, including competitive remuneration and career progression Flexible leave options and up to 26 weeks paid parental leave Free daily breakfast, office drinks and social events Genuine commitment to health and wellbeing, pro bono and community, and diversity and inclusion across our firm We have an opportunity for an experienced Applications Analyst to join our Information Technology team reporting to the Senior Applications Specialist. This role forms part of our national Information Technology (IT) team at Hall & Wilcox which consists of approximately 23 team members nationally. This role can be based across any of our office locations, including Melbourne, Sydney, Brisbane, Perth, Newcastle, Adelaide, Canberra and Darwin. The successful candidate’s responsibilities will include (but are not limited to): Maintaining and monitoring the entire iManage environment; Be an escalation point for helpdesk for troubleshooting iManage related issues and provide third level support; SQL server administration, scripting and reporting; Responding to major application issues and outages; Facilitating large document imports and exports for new starters and leavers; Liaising with external iManage support companies and providing project support; Supporting iManage admin tools such as Security Policy Manager, Archive manager, Threat Manager, RBRO services; Applying application and operating system updates on iManage and associated servers; Managing document disposition process for various clients; Configuring and maintaining custom workspace folder structures; Testing and implementing new structures on existing workspaces; Development and maintenance of workflows created for various business processes using Intapp and power automate; and Implementation of solutions for document retention policies. About You: You will ideally have the following skills and experience: Tertiary qualification in Information Technology or Computer Science; Possess knowledge of Document Management Systems including:iManage RBRO SQL Database scripting Possess knowledge of Microsoft 365 platforms; Thorough understanding of hosted environments, Windows Server System, Active Directory; Self-motivated and disciplined in the delivery of a high level of client service; Ability to skilfully deal with people at all levels within the firm; Ability to work in a team, as well as autonomously; Excellent verbal and written communication skills; Demonstrated capacity to co-ordinate a demanding and varied workload, with a clear ability to meet timelines; and Demonstrated flexibility in approach to service delivery to meet business needs. About Us: Hall & Wilcox is a leading independent Australian law firm. We are a firm of more than 1150 people, including over 145 partners, delivering outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive. Some of our recent awards and citations include: Law Firm of the Year at the 2023 Lawyers Weekly Australian Law Awards Law Firm of the Year (101-500 Lawyers) and Diversity Initiative of the Year at the 2022 Australasian Law Awards Ranked fourth in the Lawyers Weekly Top 25 Attraction Firms for 2023 and 2024 Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) citation holder since 2018 Best Law and Related Services Firm ($100m-$200m revenue) and Best Professional Services Firm ($100m-$200m revenue) at the 2023 Client Choice Awards We are known for having a great culture that is warm and welcoming, progressive, inclusive and supportive, and that is underpinned by our enduring values - known as Hallmarks. We are also renowned for Smarter Law, which means we look beyond the status quo to think differently and find solutions. Smarter Law includes enabling technology, challenging business models, innovative pricing and creative resourcing. We are a firm of the future. We offer our people interesting and challenging work, and access to great clients. To learn more about HW visit our website. Apply Now: Let’s connect. Click apply to submit your application. At Hall & Wilcox, we are committed to creating and maintaining a workplace that actively seeks to include, welcome and value unique contributions of all people. We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation and gender identities. We are also committed to supporting candidates with disabilities so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Kim Chalmers, Senior Talent Acquisition Advisor, at for a confidential discussion. This vacancy is being managed directly by the HW Talent Acquisition / People & Culture team. We will contact our preferred agency partners should we require any assistance. #J-18808-Ljbffr