Assistant Resort Manager: Turtle Sands

Job Description

What an Opportunity! Our oceanfront Resort, at Mon Repos - Australia’s sole accommodation tourism offering centred around marine turtles in their natural habitat. Support post-opening of this newly redeveloped and iconic property. Looking for a sea change and a once-in-a-lifetime opportunity to progress your career - look no further! With properties in some of Australia’s most iconic locations, NRMA Parks and Resorts provide accommodation that suits every budget and style – from campsites to luxury resorts. We connect holidaymakers with over 55 incredible natural destinations that offer more than a change of scenery. Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature. In late 2024, the NRMA opened Turtle Sands Resort, on the shores of the world-famous Mon Repos beach. The property offers guests a unique nature-based experience with exclusive access to one of nature’s most amazing moments: turtles nesting in their natural environment. A range of resort style facilities and guided turtle tours ensure an unforgettable experience. The vision is to create a year-round holiday destination offering a unique nature and cultural experience. From local Indigenous culture to seasonal Loggerhead nesting and hatching tours, stargazing, and more! Turtle Sands Resort is truly an unforgettable experience. Job Description What you will do: You will have operational and people management experience in the hospitality industry. The resort has a diverse range of new high-quality accommodation options, beachfront caravan sites, tropical landscaped gardens, a resort-style swimming pool, and concierge services. Reporting to the Resort General Manager, you will assist in operating a profitable and sustainable eco-tourism and experience-based resort business, maximizing a return on capital investment, whilst ensuring a consistent and amazing guest experience, in respect of the natural environment. You will also: Provide a versatile and hands-on approach to supporting your department heads to ensure quality standards, effective communication and consistency across all areas of the resort's operation. Maintain leadership credibility in all areas of the park operation by exhibiting consistent high standards of personal ethics. Assist in ensuring teams are resourced accordingly and participate in recruitment activity as needed. Ensure that all employees receive a thorough park and department induction and sufficient on-the-job training. Liaise with the General Manager regarding significant maintenance issues, repairs and additional projects. Monitor and maintain a high standard of safety for all guests, visitors and employees. What you will bring: You will have previous experience as an Operations, Hotel, or Park Manager (Duty or Assistant). A sincere passion for eco-tourism. Demonstrated experience in leading or overseeing teams. An ability to understand employment awards. You will demonstrate a flexible attitude to work and a passion to work as part of an operational team who are hands-on, confident and have a passion for delivering outstanding guest service. You walk the talk and can communicate to team members, guests and stakeholders of all levels. Previous experience in tour-based or eco-tourism related management is a bonus. What’s in it for you? At NRMA Parks and Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! Progressive flexibility, leave and well-being benefits to balance all of life's priorities. Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning holiday parks, resorts and lodges. Complimentary My NRMA membership, including free Roadside Assistance and discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more. “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year. Market-leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements. Discounts on all NRMA insurance products, including car, home and travel. Grow or progress your career and move around the country or across the NRMA Group's business with us. Know you belong: We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disabilities, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now, we cannot wait to hear from you! #J-18808-Ljbffr