Assistant Showroom Manager

Job Description

Winnings elevates the art of home design, offering a unique selection of kitchen, bathroom, laundry appliances and designer homewares that seamlessly blend form with function. Step into the home of Winnings, where unparalleled customer service meets the pinnacle of design elegance, transforming everyday spaces into captivating experiences of luxury and efficiency.About the position Looking for a leadership role where you can motivate a team, drive sales, and create the ultimate shopping experience?As an Assistant Store Manager at Winning Appliances, you’ll be the right-hand to the Store Manager, ensuring the store runs like a dream. From coaching your team to smashing sales targets and maintaining seamless operations, you’ll play a crucial role in making every customer’s journey exceptional.Leadership & People Development Coach, mentor, and motivate your team, ensuring every Product Expert is set up for success. Lead by example whether it's running engaging stand-ups, one-on-one coaching sessions, or celebrating wins. Support recruitment, training, and team development, ensuring your store is always performing at its best. Keep momentum going when the Store Manager is away—reinforce messages, offer solutions, and lead change with confidence. Sales & Operational Excellence Drive store sales and margin targets, helping the team understand what motivates them and how they can succeed. Deliver an unbeatable customer experience, engaging with architects, designers, cabinet makers, and premium clients to build lasting relationships. Oversee customer sales orders, stock management, product returns, invoicing, and account balances to keep operations smooth. Assist with store banking, stock transfers, and maintaining high standards of store presentation. Process & Compliance Ensure store opening and closing runs seamlessly. Oversee stock control, payment systems, and financial processes in line with company policies. Support stock takes, manage product approvals, and ensure the team is following best practices. Qualifications: Experience in management or an assistant management role in a high-performing store. Confident handling store processes, financials, and compliance. A passion for customer service and creating an exceptional experience. Ability to inspire, train, and develop your team to hit their full potential. Sales-focused mindset – comfortable with targets, metrics, and driving business growth. Excellent communication skills – both written and verbal. A keen eye for detail & professionalism – you understand technical product information and ensure everything is presented to the highest standard. Why Join Us? We’re all about promoting from within, and we’re a growing company. Where you start isn’t where you’ll finish! Our in-house Training Academy offers nationally accredited qualifications (Cert III & Cert IV) so you can upskill and stay sharp. From retail discounts and travel deals to wellness packages and entertainment offers – we’ve got something for everyone! Access to our employee assistance program (EAP) to ensure you’re supported in both your personal and professional life. Discover our vibrant community and learn more about us on our website and follow us on Instagram, Facebook and Youtube.We're committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of culturally diverse backgrounds, people who identify as LGBTQIA+, people of Aboriginal and Torres Strait islander origin, and people with disabilities. #J-18808-Ljbffr