Assistant Studio Manager

Job Description

Barry's pride ourselves in relentlessly pursuing excellence, while having fun and bringing the very best of our global brand to the local community. The Assistant Manager at our South Yarra club supports the Studio Manager in maintaining the day-to-day operations of the studio and the overall experience for clients, as well as supervising the team, and ensuring multiple departments run smoothly. This role assists in ensuring all the pieces are accounted for and connected, and also works in partnership with other managers as well as the support team, to ensure consistency and targets are met. The Assistant Manager also provides support towards local community and corporate marketing for the Studio. Our ideal candidate will possess exceptional customer service and communication skills, thrive in a team-oriented environment and have an infectious passion for fitness as a lifestyle. Key Duties and Responsibilities: Studio and Retail Management Drive class attendance and satisfaction goals in studio, to assist in hitting attendance goals and targets monthly. Work with the retail team to lead direct selling to clients in studio including supporting visual merchandising and retail management. Support and generate local Community Marketing initiatives to cultivate new clients and opportunities specific to the neighbourhood and demographic of the studio. Support the Leadership Team to assist with implementing marketing strategies. Analyse attendance at the studio and region level weekly, and bring any insights and suggestions to the Management, Marketing, or Curriculum team. Employee Management Supervise front desk employees engaging in product sales, customer service needs, inventory, and other special projects. Assist front desk employees with difficult or complicated transactions. Manage and assign employees to any special projects that arise. Assist the Studio Manager as needed with coordinating facility schedules to maximise usage and efficiency. Support Management and P&C team with any relevant employee issues and partner with them to resolve. Support management and P&C team on any unmet staffing needs and help interview candidates. Assist with training new Studio Staff. The successful candidate will possess: 2+ years' experience in a team leader or supervisory role. Current First Aid and CPR certificates. Flexibility to work evenings, weekends, and holidays. Excellent organisational and leadership abilities. Outstanding communication and people skills. Knowledge of industry legal rules and guidelines. Ability to lead and motivate a team. Passion for health and fitness. Our Commitment to Diversity and Inclusion: At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work. We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds. To apply, please submit a Cover Letter and Resume online. Here at Barry’s, we practice what we preach. We are a community dedicated to working (out) hard and having fun. We love a challenge and spend every day continuing to innovate. Let’s get down to business. Hustle and Heart will set you apart. Getting things done is vital to our success, which is why we believe in flexible schedules. Every team member contributes to a results-driven environment. Join the HUSTLE. We are proud to be part of Fitness & Lifestyle Group, APAC's largest diversified fitness company. #J-18808-Ljbffr