Assistant Director – Work, Health and Wellbeing Full-time Temporary with a Possibility of Permanency
Are you a self-driven individual who demonstrates initiative, is a sound team player, and a strong communicator? If so, this... more info
Assistant Team Leader | Full-time Temporary with a Possibility of Permanency
Salary:
30.00 - 60.00
Posted:
01-03-2025
Category:
Operations Business Administration
Canberra,
Job Description
Assistant Team LeaderFull-time Temporary with a Possibility of Permanency The Canberra Institute of Technology (CIT) is seeking applications for an Assistant Team Leader in the Awards and Programs team. ABOUT THE ROLE: The Canberra Institute of Technology is seeking an individual to work with the Team Leader Awards and Program to lead and supervise the issuance of CIT Awards and other academic advice. The Assistant Team Leader is responsible for supporting the Team Leader to initiate and monitor team workflows and respond to the more complex enquiries from students and internal and external stakeholders in relation to the provision of academic advice to students, and verification of qualifications to third parties. The Assistant Team Leader ensures staff comply with established policies, processes and procedures to provide high quality customer service; and manage official records and documents using CIT’s student information management system (Banner), TRIM, CRM and My eQuals. The Assistant Team Leader contributes to the development and review of processes and procedures and collaborates with team leadership to foster innovation and support continuous improvement within Awards and Programs. ABOUT YOU: This role requires an individual who has high-level customer service, communication and problem-solving skills. The ability to undertake system testing and troubleshoot system issues is essential to this role. This position requires an individual with a strong aptitude for onboarding and training staff to undertake the duties/responsibilities of their role. Eligibility/Other Requirements: Desirable: At least two years’ experience in VET/tertiary education administration. Strong knowledge of the VET Quality Framework would be an advantage. How to Apply: Please provide a two page pitch outlining your skills and experience relevant to the position, a current curriculum vitae and the contact details of two referees. Applications should be submitted via the Apply Now button below. #J-18808-Ljbffr
Job Details
Salary: 30.00 - 60.00
Posted: 01-03-2025
Category: Operations Business Administration
Canberra,
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