Associate Director, Product Manager

Job Description

Permanent opportunity to join Westpac’s Institutional Bank! Full-Time role available, Sydney based and hybrid working Support Institutional customers with transactional, savings, investment and working capital solutions How will I help? As the Associate Director of Liquidity Product Management at Westpac, you will play a pivotal role in improving our deposit product suite within Global Transactions Services (GTS) in Westpac Institutional Bank. Your efforts will focus on optimising transactional, savings, investment, and working capital solutions to better serve our customers. By driving simplification and preparing for the transition to real-time treasury, you will significantly improve customer outcomes and ensure our offerings remain competitive and relevant. Reporting to the Product Director, Liquidity Management, you will also champion a strong risk culture that aligns with Westpac's ethics and integrity. Balancing commercial objectives with customer needs, you will support the development of innovative Liquidity solutions while maintaining the highest standards of risk management. This role is responsible for: Establishing subject matter expertise, including external market knowledge, needed to underpin intelligent decision-making for GTS Deposit product suite Developing and driving customer-centric strategies to uplift customer engagement, balance growth and P&L performance of GTS Deposit products Owning and managing the end-to-end product lifecycle including product and solution development, management, and simplification Working with risk stakeholders to assess risks pertaining to the products and actively seek to reduce risk for the business, including addressing key risk areas, issues, and incidents. Supporting collaborators across multiple Distribution teams, Finance, Digital, Technology, Risk, and Operations to ensure seamless integration and execution of Liquidity Management Solutions to improve customer and commercial outcomes. Deep understanding of financial drivers and market conditions impacting allocated products with the ability to plan and make recommendations to manage threats or opportunities. What do I need? To excel in this role, you should have a minimum of four years of practical experience in areas such as liquidity management, product management, partnerships management, or product delivery. Demonstrated success in developing product roadmaps and customer value propositions is essential. The ability to think strategically, be innovative, take a problem-solving approach and achieve objectives in a changing environment is crucial. Additionally, commercial acumen is highly valued. Strong relationship-building, interpersonal, collaboration, and negotiation skills Be proactive, organised, outcomes focused, with a customer-centric approach Proven success in product management Tertiary qualification in economics, finance, business or in a related field of study What’s it like to work there? We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together. As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between. We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. Start here. Just click on the APPLY or APPLY NOW button. At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email #J-18808-Ljbffr