Service Desk Officer
Help Desk & IT Support (Information & Communication Technology) Full-time Salary: $50,000 - $60,000 per year based on... more info
BAF605 - Service Desk Officer
Salary:
60.00 - 80.00
Posted:
04-02-2025
Category:
General HR
Tatura,
Job Description
BAF605 – Service Desk Officer – Part Time - On Going Join GMW as a IT Service Desk Officer – Make a Difference! Looking for a role where flexibility meets impact? At Goulburn-Murray Water (GMW), Australia’s largest rural water corporation, we’re on the lookout for a tech-savvy problem solver to support our internal stakeholders and keep our operations flowing smoothly. Why You’ll Love This Role: Located in Tatura, you’ll be at the heart of a dynamic team within our Business and Finance, IT division. This part-time opportunity (0.6 EFT) offers work-life balance, with scheduled workdays on Monday to Wednesday , perfect for those seeking career growth without sacrificing flexibility. What You’ll Do: Be the friendly, first point of contact for all IT service needs—your excellent customer service will keep the team humming! Provide expert tech support and guidance across multiple business units. Manage and triage incident and request tickets to maintain smooth operations. Support hardware replacement and ensure seamless user experiences across the organization. What You Bring: Strong communication and customer service skills to engage and empower your colleagues. Prior experience in ICT service desk roles. A can-do attitude and the ability to thrive in both independent and collaborative settings. Perks and Benefits: Flex your schedule: We understand life happens! Enjoy a workplace that values your individual needs and personal commitments. Be part of something big: GMW’s innovation impacts 25,000 customers across northern Victoria. Your role keeps the essential services running for regional communities. Career advancement: Whether you’re looking to build expertise or grow your career, we provide professional development tailored to your ambitions. Now’s the time to combine your IT skills with a lifestyle change in regional Victoria , known for its thriving community, natural beauty, and affordable living. Ready to dive in? Visit our careers page to view the full position description and apply by Monday 10th February 2025 . Send your application form and CV to . At GMW, diversity and inclusion are more than words—they’re principles that shape how we build our teams and support our people. We’re committed to making the application process accessible and are happy to provide reasonable adjustments. Reach out to if you need assistance. #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 04-02-2025
Category: General HR
Tatura,
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