Book Store Manager & Product Coordinator

Job Description

Book Store Manager & Product Coordinator Harry Hartog Harry Hartog Independent Booksellers is proudly family-owned with six generations of bookselling experience. Today, the group has 20 physical stores, a growing online store and is committed to our continued growth over the next 5 years. We infuse each store with its own distinct personality with an aim to enchant our customers with the experience of stepping into a world of adventure through books. No Harry Hartog Bookshop is the same as the others and our philosophy is that each person visiting our stores arrives as a customer, leaves as a friend, and returns as family. We are proud to have developed a loyal following because of the whimsical environment we create. We are seeking an enthusiastic, energetic Manager interested in all things books to manage our Top Ryde store. This is a new concept Harry Hartog store where you can bring your passion and experience to not only build an exceptional new team and progress your career in retail management but also play a key role in product performance and stock management. As Store Manager you will manage all aspects of the day-to-day operations of the bookstore, including sales, team leadership, and coaching. As Product Coordinator, you will manage the inventory and stock control of hurts and remainder books across our group of 20 stores. To succeed in this role, you will be motivated and passionate about providing a memorable service experience for every customer at our bookstore. You will develop and maintain a positive workplace culture consistent with the core values of the organisation. The successful applicant should be available to start from early March 2025. You will be required to work within a 7-day roster, including one day on weekends. Harry Hartog Booksellers offers a competitive salary, a beautiful work environment, generous staff discounts, and the excitement of involvement in a growing and successful business. Duties Manage all store operations and processes and allocate responsibilities to the team Lead and inspire a team of enthusiastic booksellers to achieve store targets, including staff selection, training, and rostering Ensure standards for store presentation, visual merchandising, and customer service are maintained/met Motivate the team to meet sales targets Respond to customer queries and complaints Prepare and maintain a monthly roster Develop and implement a positive workplace culture consistent with the core values of the organisation Ensure all imported and local stock is received, unpacked, and scanned into inventory accurately and efficiently, following company procedures and best practices. Manage stock transfers across the company network, ensuring correct allocation of products based on sales trends and store requirements. Monitor sales data across the group to identify high-performing products and make informed decisions on stock ordering in consultation with Head Office. Maintain accurate records of stock movement, ensuring all inventory processes align with operational guidelines and reporting requirements. Liaise with store teams to ensure stock distribution supports sales performance, promotional activity, and seasonal demand. Collaborate with Head Office and Inventory Team to refine stock management systems and ensure best practices are consistently followed. Deliver accurate reporting of all paperwork and daily financial requirements Plan and oversee in-store promotional events and displays Selection Criteria Exceptional sales and customer service experience Knowledge of retail management practices Experience in stock management and product coordination Passion for books and reading Outstanding communication and interpersonal abilities Time management, problem solving, and organisational skills Strong leadership skills, including the ability to develop and motivate a high functioning team to achieve results Experience with stock processing, including receiving, returns, and ensuring accurate stock on hand Keen interest in books and the publishing industry Demonstrated ‘can do’ attitude and a focus on achieving results and excellence Sound presentation and merchandising skills Applications Applicants should forward a cover letter outlining your retail and customer service experience along with an updated copy of your CV by clicking the ‘Apply’ button today! Applications close 9am Monday 24 February 2025 #J-18808-Ljbffr