Onboarding Specialist
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments... more info
Broker Onboarding Specialist
Salary:
60.00 - 80.00
Posted:
24-01-2025
Category:
HR Services
Melbourne,
Job Description
Connective is Australia's largest and most innovative mortgage and asset finance aggregator and the preferred choice for leading brokers. Our customers are mortgage and asset finance brokers and we are driven to be the business partner they can't imagine doing business without. With a strong and vibrant culture, we are the employer of choice for exceptional and dynamic professionals. The Role Our Broker Onboarding Specialist is responsible for providing operational and administrative support to our national sales team with a specific focus on ensuring new broker members are onboarded efficiently and professionally. Working in a small, collaborative team you will be responsible for: Process onboarding applications and agreements for brokers joining Connective. Provide exceptional customer service to brokers as the first point of contact in their customer journey with Connective. Ensure compliance in line with regulatory and business requirements. Ensure the CRM database is accurately maintained. About you Your exceptional customer service skills, as well as your dynamic and enthusiastic approach will see you excel in this role. You are inquisitive, results focused with meticulous attention to detail and can manage a variety of competing tasks and your time accordingly. You will also have: At least 1-2 years’ relevant experience in a customer support/processing role. Experience within the mortgage broking, third party banking or finance industry is advantageous but not essential. Sound knowledge of Microsoft Office Suite / CRM and database systems. Strong verbal and written communication skills. The Benefits We are a professional and down-to-earth team. In return for your exceptional performance, you will be rewarded with: An awesome new office space, with views of the city and lunchtime table tennis! A generous salary package and other benefits such as progressive leave policies; employee lifestyle benefits program; work/life balance; EAP; and a focus on learning & development. A vibrant and supportive team culture. The opportunity to develop your career with an industry leader. To Apply To apply, please click on the below link. All applications will be handled with strict confidentiality. For further information, please visit #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 24-01-2025
Category: HR Services
Melbourne,
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