Business Analyst (Process Mapping Specialist)

Job Description

Are you a sharp and driven Business Analyst with a passion for mapping processes and solving complex challenges? Join our team, where your expertise and strategic mindset will help clients optimise workflows, enhance operations, and achieve their business objectives with confidence. About INGRITY INGRITY is a Microsoft Data and AI Solution Partner dedicated to delivering transformative data and AI-driven solutions. We collaborate with some of the best ASX-listed companies and medium-sized businesses, working closely with Microsoft to create measurable value for our customers. Our success is built on innovation, customer advocacy, and a strategic partnership with Microsoft. At INGRITY Imagine the Impossible: It's not just an aspiration for our clients; we expect the same from our team. INGRITY isn't your typical workplace; we thrive on the fusion of Intelligence & Grit. Prioritising personal growth, open communication, continuous learning, career progression, and accountability, we're on the lookout for individuals like you. Do you seek roles fostering personal growth, allowing you to excel? Do you flourish in a culture that values open communication and diverse perspectives? Are you passionate about expanding your skills, eager to join a company that invests in employee development? Are integrity and accountability at the core of your values? If you answered yes to any of these questions, we invite you to explore opportunities with us and join a team committed to data smart excellence. About the job: We are looking for a Business Analyst with strong hands-on experience in process mapping to join our team. In this role, you’ll work closely with clients to understand their business processes, identify inefficiencies, and design solutions that align with their strategic objectives. Key Responsibilities: Collaborate with clients and stakeholders to gather and document business requirements. Analyse current processes and workflows, identifying areas for improvement. Create comprehensive process maps to capture current and future-state workflows, along with detailed documentation to visualise and streamline operations. Identify areas for process improvement and provide actionable recommendations. Act as a liaison between technical teams and business stakeholders to ensure alignment. Translate business requirements into functional specifications for technical teams. Provide subject matter expertise in process mapping methodologies and tools. Deliver clear and comprehensive documentation to support project goals. Facilitate workshops and training sessions to support process optimisation. Requirements: 5+ years of proven experience as a Business Analyst, with a strong focus on process mapping. Expertise in using process mapping tools (e.g., Visio, Lucidchart, ARIS, or similar). Exceptional analytical, problem-solving, and communication skills. Ability to work closely with clients and adapt to diverse business environments. Strong organisational skills and attention to detail. Insurance industry experience is highly desirable but not mandatory. Additional Information: Location: Sydney Eligibility: Candidates must have full working rights in Australia to be considered for this role. #J-18808-Ljbffr