Business Analyst - TechnologyOne Specialist

Job Description

Business Analyst - TechnologyOne Specialist Fixed term contract until December 2025 | Competitive Salary Dalby | Flexible work arrangements - 9 day fortnight and hybrid/remote working ERP Implementation | TechnologyOne Our client is currently seeking a Business Analyst - Specialist to join their project team responsible for analysing, designing, and implementing the TechnologyOne solutions to meet their business needs. This is an exciting opportunity to join a dynamic organisation committed to providing outstanding service to the local community. In this role you will work closely with stakeholders to understand their requirements, translating these into functional specifications, and ensure successful deployment and support of the system. The successful candidate will have an extensive understanding of Local Government, ERP Solutions and their core functions (Finance, Human Resources, Hierarchy and Assets). This position also requires a tertiary qualification in Business Information, Computer Science, or a related field OR an equivalent combination of education, training, certifications, and work experience. What you will do: Effectively and efficiently capture business and functional requirements from clients and stakeholders employing various approaches and techniques, including workshops & interviews Support the implementation of modules, ensuring alignment with business objectives and best practices Manage and communicate requirements to all stakeholders of the organisation's core business systems using formal high-quality documentation and other suitable formats and methods contextual to the situation Coordinate supporting design documentation such as Use Cases, Problem Statements, functional requirements, technical descriptions, process mapping, and test scripts; Communicate recommendations clearly through supporting documentation, one-on-one dialog, and through group presentation Review, evaluate and test new application solutions to ensure compatibility and integration with the organisation's existing systems Recommend changes to, applications, integrations and systems components and improvements in programs and procedures for continual improvement Support changes to systems, processes and procedures are implemented through the relevant change management processes Ensure vendors / developers are provided with adequate documentation to ensure understanding and ultimate ownership of the configuration design and implementation Document, maintain and review support procedure manuals Provide efficient and courteous customer service to the organisation's customers. What you'll bring to the role: Experience supporting ERP application implementation and development in a local government environment At least five years relevant business analyst experience and a strong track record in improving service delivery 3+ years experience with TechnologyOne CBAP - Certified Business Analysis Professional Experience in TechnologyOne's SaaS ERP OneCouncil Experience in TechnologyOne's Strategic / Enterprise Asset Management OR Finance/SCM Experience in TechnologyOne's XLOne Reporting and/or Dashboards Data management techniques and technologies; Windows SQL Server 2012, 2014, 2016 and Understanding of all aspects of digital transformation initiatives (i.e. technology, people, process) Ability to deal with all levels of the organisation Practical experience working in agile environments Knowledge of or experience with API integration techniques Solid MS Excel, MS Visio and data analysis skills Ability to persist and focus on achieving organisational objectives even in difficult circumstances with the ability to provide an innovative and flexible approach to problem solving Time management skills including the ability to set priorities and establish function/project outcomes to achieve set and agreed departmental goals Ability to communicate with staff and stakeholders at all levels, resolve conflict, build relationships and clearly communicates objectives and requirements using high level interpersonal skills Bachelors or Post-Graduate degree in Information Technology / Systems or equivalent relevant experience. HOW TO APPLY: Please submit your resume for consideration via the appropriate link. A cover letter demonstrating your relevant experience may also be reviewed. Should you wish to discuss, please contact Jemma Walker at quoting reference number: 242853 . Your interest will be treated in the strictest of confidence. #J-18808-Ljbffr