CLIENT SERVICES & PROGRAM COORDINATOR - DYMOCKS CHILDRENS CHARITIES

Job Description

Introduction:Dymocks Children’s Charities is an independent, not-for-profit organisation dedicated to improving literacy outcomes for disadvantaged children across Australia. For 25 years, we have been fostering a love of reading and providing access to quality books. We do this because children who read regularly and have access to engaging books achieve better educational outcomes and lead healthier, happier lives.Description:As the Client Services & Program Coordinator you will be responsible for the effective coordination, execution, and continuous improvement of all Dymocks Children’s Charities literacy programs.In this role you will: Coordinate the delivery of all existing Dymocks Children’s Charities programs. Effectively communicate with program beneficiaries, benefactors, and publishers to ensure timely delivery of all programs. Administer relevant systems accurately and in a timely manner. Support the implementation of new systems and efficiencies as they arise. Produce ongoing and ad-hoc reports on Dymocks Children’s Charities programs. Complete the reconciliation of invoices and cost allocation with a high degree of accuracy. Complete various additional administrative tasks as agreed with the Client Services & Program Leader. Contribute to the timely review of catalogues and implement changes in available titles and terms from publishers. What you will bring: Strong planning, organisation and time management skills. Ability to work independently and as part of a small, focussed team. Exceptional interpersonal and relationship management skills with a proven ability to establish and nurture relationships. Exceptional levels of written and verbal communication. Passion for social justice and helping children in need. A 'can-do' and collaborative attitude. CRM experience, preferably Salesforce. Adobe Commerce experience preferred. Advanced Microsoft Office Suite, specifically Excel. When applying for the role please include a cover letter addressing the key responsibilities and skills required. Please also specifically address the following questions: What is your favorite book and why? Why have you applied for this role and what would you bring to the Dymocks Children’s Charities? Applications that do not include a cover letter and do not address the specific questions will not be considered.Applications Close 26 March 2025 , we do however reserve the right to close this vacancy early if a suitable candidate is found. Early applications are encouraged. PrivacyBy applying for employment with Dymocks you consent to the collection and use of your personal information for the purpose of assessing your suitability for employment. Any personal information collected from you will be dealt with in accordance with Dymocks' privacy policy which is accessible at: Privacy Policy . To all recruitment agencies, at this time we are not accepting resumes or partnership opportunities. Please do not forward resumes to Dymocks or any of our employees. We are not responsible for any fees associated with unsolicited resumes. #J-18808-Ljbffr