Client Services Coordinator
Founded in 1997, Parkview is a multi-award-winning company committed to integrity, excellence, and innovation in both residential... more info
Market Coordinator or Client Services Manager
Salary:
80.00 - 100.00
Posted:
08-03-2025
Category:
Customer Service
Sydney,
Job Description
Market Coordinator or Client Services Manager This range is provided by Salt. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Our client is a leading global digital platform and is revolutionising the globe with the way they do business! This business is growing in APAC with Head office in Sydney, you will be working in a vibrant Software company with an innovative and motivated team dynamic. They have a modern edge and fun team environment. The Market Coordinator plays a pivotal role in supporting the Field Team and Key Accounts Team by managing high value Customer-related inquiries and escalations in the Australia and Zealand territory. You support the Market Management Field Teams by sharing your ideas and recommendations and by building good relationships with those you work with, both inside and outside of your team. Responsibilities You will manage a dedicated customer portfolio and support the Market Managers (Customer Success/ BD) with outreach, admin and marketing related tasks. You are expected to be engaging customers whether it's virtual or in person. Be accountable for the retention and growth of your customers. Build and foster relationships with key decision makers and stakeholders across multiple customer teams. Resolve customer inquiries by aligning customers with the right resources. Develop and share best practices with team members to continually improve our processes' quality, effectiveness, and efficiency. Requirements 4 years + experience in a similar role in client facing or account management role. Business savvy with problem solving and solutions based mindset. Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations. You thrive in a fast-paced environment. Experience with Account Management & Case Management would be a plus. Proficiency in tools like Salesforce, G-Suite, and Jira (preferred). Compensation and Benefits Offering $100 - $110K + super, 12-month fixed term contract (permanent entitlements). A genuine role to progress your career and with your performance this role will grow and could possibly lead to extension or FTE. A fun, collaborative working environment and team! Hybrid opportunity with great management team. Great supportive team & great management. How to Apply To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Toni Jacobson on 0429 841 882. Seniority Level Mid-Senior level Employment Type Full-time Job Function Customer Service, Project Management, and Administrative Industries Software Development and Internet Marketplace Platforms #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 08-03-2025
Category: Customer Service
Sydney,
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