Case Management Officer (First Nations-Identified) - Brisbane

Job Description

Case Management Officer (First Nations-Identified) - Brisbane QIFVLS is a state-wide Community Legal Practice with offices across 8 regions in Queensland. We are a not-for-profit organisation that provides free legal services, including court and tribunal representation, welfare support, advocacy, and community education to Aboriginal and Torres Strait Islander victims of family violence and/or sexual assault. Currently, we have a vacancy for a Case Management Officer (CMO) in our Community Legal Practice for the Brisbane Office. Please note, that to perform this role, it is essential that the person who holds the position be an Aboriginal or Torres Strait Islander person and is therefore a genuine occupational requirement under section 25, 104 and 105 of the Anti-Discrimination Act 1991 (Qld). The Case Management Officer is responsible for building the capacity to empower high needs and vulnerable people, and their communities to take control over their own lives. The position uses a strength-based / trauma-informed approach to build on individual, family, community, and cultural strengths. This position assists the legal team with the coordination of Community Education (CE) programs, community outreach, and holistic support services for QIFVLS. Guided by the Legal & Case Management Practice Standards, your duties will include, but are not limited to: Manage case management assignments, intake, risk assessments, needs assessment, draft Case Management Plans (CMP), service plans, review case progress, and determine case closure of vulnerable, high needs clients. Record case information, file notes, and complete accurately all necessary forms and produce statistical reports, including maintaining accurate and relevant client records for reporting, evaluating, and sharing of information aligned to QIFVLS file management and reporting standards. Provide trauma and culturally informed, healing assistance, both as lead and as a part of collaborative support case management service. Attend, participate, and present to forums in a manner consistent with QIFVLS standards. Maintain accurate and relevant client records. Network and liaise with community organisations. The person we seek will be personable, caring, and possess excellent organisational skills. A current open driver's licence is mandatory for this position, along with willingness to provide a national police clearance and eligibility to apply successfully for a Queensland Working with Children Check (Blue Card). Full training is provided for this position, including the opportunity to participate in nationally recognised formal qualifications through Case Management Standards Australia. Benefits and perks Optional salary sacrifice scheme 5 weeks paid annual leave Employee Assistance Program Full uniform Study opportunities Experience / Qualification Requirements Relevant tertiary qualifications in case management, counselling, social work, and/or Equivalent and extensive relevant work experience (RPL), and a willingness to participate in formal case management qualification accreditation pathways. QIFVLS acknowledges with appreciation that this position is funded by the Australian Government through the National Indigenous Australians Agency. Applications Close 5:00pm Friday 14 February 2025. Only successful applications will be contacted. Your application will include the following questions: Do you have a current Working With Children (WWC) Check? Do you have a current Australian driver's licence? How many years' experience do you have as a Case Management Officer? Do you have a current Police Check (National Police Certificate) for employment? Which of the following statements best describes your Covid-19 vaccination status? What's your expected annual base salary? #J-18808-Ljbffr