Chapter Lead Network Observability

Job Description

Technology is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps. We are looking for an experienced Engineering Manager (Chapter Lead) to lead the team of highly capable engineers. This role is pivotal in supporting the ongoing process of automating the existing environment and building new world class network solutions for the business. This role will be working very closely with the wider Network team to design and implement Network Monitoring Solution for the Group. Do work that matters: Lead and inspire a team of highly experienced and knowledgeable engineers. Work with the wider team of Engineers, Product owners, Chapter leads and Crew Tech Leads on solution designs for Cloud Network Automation services. Lead complex deliverables and solution planning, providing guidance and oversight to ensure that technical deliveries are aligned to engineering direction and strategy. Leverage excellent level of technical domain knowledge relevant to Chapter Area. Communicate Engineering Practice standards and consistent ways of working across the domain and CBA that align to industry standards. Role model a culture of engineering empowerment, autonomy, psychological safety and constructive challenge. Facilitate proactive dialogue with senior management and key stakeholders to remove blockers and ensure clear path to execution. Attract, develop and motivate engineering talent. Provide effective coaching to Engineers and establish mechanisms for peer-to-peer learning and mentoring. Take time to understand unique skill sets of team members, providing personalised feedback and guidance. Support the team to allocate time for code review, refactoring and tech debt elimination over feature delivery. We’re interested in hearing from people who possess the following: Extensive experience in people and engineering leadership, having a passion about leading people to become the best they can be. Experience in setting platform roadmaps and establishing technical pathways to the desired end state. Experience with software deployment systems and CICD pipelining. Foundational network knowledge and/or network engineering background. Experience with network observability tools is strongly regarded (Grafana, Prometheus). Experience in communicating with users, other technical teams, and senior management to collect requirements, describe product features, technical designs, and product strategy. We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in. If this sounds like the role for you then we would love to hear from you. Apply today! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 12/02/2025 #J-18808-Ljbffr