Warranty Clerk / Service Advisor
To support the continued growth of our business, we are seeking an enthusiastic, diligent, and attentive individual who takes... more info
Claims Customer Service Officer - Automotive Warranty
Salary:
60.00 - 80.00
Posted:
25-02-2025
Category:
Customer Service
Traralgon,
Job Description
Add expected salary to your profile for insights Integrity Car Care Pty Ltd is one of the oldest dedicated warranty companies in Australia. With its beginnings way back in 1992, Integrity has grown to be one of the most reputable brands in the motor vehicle warranty business. About the Role: As a Customer Service Officer, you will work with a team of motivated and enthusiastic individuals in a call centre environment, providing a quality customer experience. Reporting to the Claims Manager, you will be responsible for providing an exceptional experience for our customers. The responsibilities of this role will include handling inbound customer enquiries, assisting customers through the claims process, writing detailed and accurate accounts of customer interactions, and general data entry. Our Ideal Candidates will have: Experience in a call centre environment or a dedicated customer service team. High energy levels, reliable, and self-motivated. Exceptional phone manner. Ability to connect with a diverse range of people. Accurate data entry and administrative skills. Team player, but can also work autonomously. Mechanical knowledge or previous experience in this area is desirable. Relevant experience in a similar role is desirable. Why apply? This is an opportunity to grow in business and create a career within the industry. This is a full-time ongoing position with a commensurate salary offered. If this position sounds like you, please apply below. How do your skills match this job? Your application will include the following questions: How many years' experience do you have as a Customer Service Representative? Do you have customer service experience? Do you have data entry experience? Which of the following statements best describes your right to work in Australia? Do you have experience in administration? Have you worked in a call centre before? What's your expected annual base salary? #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 25-02-2025
Category: Customer Service
Traralgon,
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